Acquisitions & Hotel Openings

French Leave Resort Joins Autograph Collection Hotels

Luxury Eleutheran property becomes the third Autograph Collection Hotel in the region

ELEUTHERA, BS. January 12, 2017 – French Leave Resort, situated on the Bahamian Out Island of Eleuthera, joins Autograph Collection Hotels, Marriott International’s distinctive portfolio of independent, one-of-a-kind hotels. Owned and managed by Shaner Hotels, French Leave Resort is the newest addition to the Autograph Collection Hotels in the Caribbean, and one of only three Autograph Collection Hotels in the region.

Exactly like nothing else, the vision behind Autograph Collection Hotels is to celebrate individuality and independence by creating an evolving ensemble of strikingly independent four and five star hotels. Each hotel is hand selected for its memorable guest experience, bold originality, rich character and uncommon details.

“Having worked with Marriott on several projects, we are thrilled to partner with Autograph Collection Hotels once again,” said Lance Shaner, President of Shaner Hotels. “It’s an ideal venture for us as it enables French Leave to retain its authenticity and unique persona, while providing guests with enhanced value and access to Marriott’s network and offerings.”

“French Leave,” coined from the British expression meaning to escape without notice, perfectly captures the resort’s tranquil essence and individuality. The resort represents the first construction of true seafront cottages on Governor’s Harbour since the late 1940s, as the resort’s 270-acre site had been unavailable for private ownership for more than seven decades.

Overlooking one of the most picturesque harbors in the world, Cupid’s Cay, French Leave Resort currently features 12 expansive seafront cottages, each elegantly decorated with British colonial interiors.

The property offers a variety of amenities, including a freshwater pool, fitness center, a special events lawn and pavilion, two mega yacht slips, and one of the island’s best restaurants, 1648 An Island Restaurant. Additionally, each villa boasts spacious living areas and covered verandas, unobstructed views of the marina, local in-room refreshments, LCD TV screens, and an in-room iPad to request everything from room service to pre-ordered lunches. Select villas also include fully equipped kitchens, an in-room washer and dryer, and a Bose stereo system.

Coinciding with the Autograph Collection Hotels conversion, French Leave Resort will offer a myriad of new amenities and programs, including local artist exhibits, cooking classes, and morning yoga, as well as local “treats” throughout the day for guests, including house-made popsicles and the Bahamian lemonade, “Switcha.”

For more information and reservations, visit www.frenchleaveresort.com, www.marriott.com, or www.autographhotels.com.

ABOUT FRENCH LEAVE RESORT

Situated on the tranquil island of Eleuthera, French Leave Resort is the ideal getaway for travelers seeking a luxurious escape away from life's daily hustle and bustle. Overlooking one of the most beautiful pink sand beaches and picturesque harbors in the world, Cupid's Cay, the property currently features 12 expansive seafront cottages, each elegantly decorated with British colonial interiors. Additional amenities include a freshwater pool, fitness center, special events lawn and pavilion, two mega yacht slips, as well as one of the island's best restaurants, 1648 An Island Restaurant. The project represents the first construction of true seafront cottages on Governor’s Harbour since the late 1940s, as the 270-acre site had been unavailable for private ownership for more than seven decades. For more information, visit www.frenchleaveresort.com.

ABOUT SHANER HOTELS

Shaner Hotel Group is one of the foremost owner-operator companies in the hospitality industry with more than 50 hotel properties owned and managed across the U.S., Italy and the Bahamas. New properties are constantly evaluated as the Shaner Hotel Group continues a conservative, yet opportunistic approach to growth. Shaner is an approved management company and franchisee of Marriott International, Inc., Hilton Hotels Corporation, Intercontinental Hotels Group and Choice Hotels. For more information about the company and its divisions visit www.shanercorp.com.

ABOUT AUTOGRAPH COLLECTION HOTELS

Autograph Collection Hotels celebrates individuality by curating one-of-a-kind travel experiences at more than 100 luxury lifestyle hotels found in the world’s most desirable destinations. Exactly like nothing else, Autograph Collection properties are hand selected for their rich character and uncommon details. A personal realization of an individual founder’s vision, these hotels are defined by unique design, differentiated guest experiences and their meaningful role in locality. For more information, please visit www.autographhotels.com, and explore our social media channels on Instagram Twitter and Facebook to learn more about championing the independent spirit that is #ExactlyLikeNothingElse. Autograph Collection Hotels is proud to participate in the industry’s award-winning loyalty program, Marriott Rewards®, in which members can link accounts with Starwood Preferred Guest® and The Ritz-Carlton Rewards® for instant elite status matching and unlimited points transfer.

MEDIA CONTACT:
Allison Rehwinkel
Diamond Public Relations
Ali@diamondpr.com
305-854-3544

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.