Business & Finance

Hospitality Management Corporation Adds Holiday Inn Express® Irving DFW Airport North to Portfolio

DALLAS, TX. January 10, 2017 – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 163-room Holiday Inn Express® in Irving, TX, to their portfolio of managed hotels. The company continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country’s largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations.

The Holiday Inn Express DFW North is adjacent to DFW International Airport and offers complimentary shuttle service 4:00am until midnight. The hotel is centrally located in Irving offering guest more than 8,000 companies within a short driving distance, including 4 global headquarters for Fortune 500 businesses. The Holiday Inn Express also offers boardroom and meeting space, as well as a 24-hour business center, complimentary full breakfast, fitness center and outdoor pool.

Nearby, there are multiple championship caliber Dallas golf courses and scenic Grapevine Wine Tours. The hotel is also a short drive to Southern Methodist University, AT&T Stadium (Cowboys Stadium) and Six Flags Over Texas. The JFK Memorial and the Sixth Floor Museum, both tributes to President John F. Kennedy, are located just a short distance away in downtown Dallas.

Gerald Morris, VP of Operations for HMC stated, “The Holiday Inn Express Irving DFW North is an ideal property for guests traveling to the area, not only because it offers a convenient location to key attractions and amenities, but will also provide guests with outstanding service by a professional and well-established staff. We’re happy to announce the addition of this property to the expanding hotels managed by Hospitality Management Corporation.”

About Hospitality Management Corporation (HMC)

Founded in 1971, HMC is a privately owned independent management company and one of the oldest independent hotel management firms in the U.S. lodging industry. For over four decades, HMC has been a leader in providing hotel management services for institutional and private owners and continues to strive for excellence in hospitality management and hotel development across the United States. Since its inception, the company’s headquarters have been located in Dallas, TX. For more information on Hospitality Management Corporation, please contact Leo Spriggs, President and CEO, at (972) 934-2040 or lspriggs@hospitalitymgt.com.

Contact:
Sandi Byars
byars@hospitalitymgt.com
(972) 934-2040

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.