Business & Finance

HOS Management Breaks Ground on New Aloft Hotel in Downtown Savannah, Georgia

SAVANNAH, GA. January 10, 2017 - Savannah’s premier hotel property developer and hospitality management company, HOS Management, broke ground yesterday on a new Aloft hotel, a Starwood Hotels & Resorts Worldwide, Inc.® hotel brand. The Aloft is located at 512 W. Oglethorpe Ave. (at MLK, Jr. Blvd) in downtown Savannah. This is the company’s second hotel development along the rapidly growing and revitalized MLK corridor.

“We’re so excited to introduce the energy of the Aloft brand and its vibrant social scene to Savannah,” said Kris Patel, a second-generation partner and CFO at HOS Management. “With its unique social and tech-driven amenities and competitive price point, we believe the Aloft brand will resonate with travelers coming into the area.”

Designed for today’s hyper-connected, tech-forward global traveller, the Aloft brand continues to redefine the traditional hotel experience as it strengthens it footprint across the globe. Known for its clean, contemporary architecture with open spaces always alive with activity, the new six-story Aloft in downtown Savannah will include 135 guest rooms featuring airy high ceilings, a vibrant social scene anchored by the WXYZ® bar, a free-flowing Re:mixSM lounge, and a grab-and-go Re:fuel cafeì.

In addition to the expansive swimming and fitness areas, the new Aloft will also be a pet-friendly property with its own mini-dog park and boast 4,000 square feet of restaurant rental space. HOS is currently looking for unique restaurant concepts to fill the space.

“Anil and Kirit Patel started HOS with a 15-bedroom hotel in Texas, later moving to Savannah to start their families and grow their business. Through their tenacious work ethic, entrepreneurial spirit, and strategic business savvy, HOS is on the verge of unprecedented growth,” said Riki Patel, a second-generation partner and vice president at HOS Management. “But what makes our company different is we are truly a family business with a deep love and invested interest in the health and success of this city.”

“The founders of HOS are the epitome of the American dream,” said Mayor Eddie DeLoach. “They started with very little and worked hard to get where they are today. I cannot underscore enough what they mean to our city. They are an inspiration and splendid success story for Savannah.”

Additional local service providers on the new Aloft project include LS3P, Tharpe Engineering Group, and Maupin Engineering.

Photo details: HOS Construction Job Supervisor Rick Shumate; HOS VP Riki Patel; Sohiny Patel; Mayor Eddie DeLoach; HOS CFO Kris Patel; Tourism Leadership Council President/CEO Michael T. Owens; Visit Savannah Senior VP Jeff Hewitt.

About Aloft Hotels

Aloft Hotels has taken the lodging industry by storm offering urban, modern design and a hip social experience all at an affordable price. Catering to the next generation of travelers, the Aloft brand phenomenon that went global within six months of creation is now in 18 countries across four continents with a portfolio of 110+ hotels in 2016. Aloft offers its guests a modern, fresh, and fun destination that celebrates individual style and gives guests the freedom to control and customize their travel adventure.

About HOS Management

Brothers, Anil and Kirit Patel, founded HOS Management in Savannah 30 years ago. Today, the family owned and operated local hotel empire manages a portfolio of diverse iconic hotel brands across the Southeast region including Hilton, Choice, IHG, and Marriott hotels, as well as its first independent boutique hotel brand, The Cotton Sail Hotel. For more information about HOS’s portfolio of properties and future development plans, please visit www.hosmanagement.com.

Contact:
Kara Ford or Susan Hancock
kara@abshirepr.com or susan@abshirepr.com
912.659.2126 or 912.844.9549

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.