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Business & Finance

Hilton Chicago O'Hare Airport Employee Wins Hotelier of the Year Award

CHICAGO, IL. January 9, 2017 – At its annual Stars of the Industry statewide awards luncheon on December 15th, the Illinois Hotel & Lodging Association (IHLA) honored the best of Illinois' 35,000 hospitality workers and organizations, and one of the Hilton Chicago O’Hare Airport employees came out on top.

Mike McGilligan received the Illinois Hotelier of the Year Award. McGilligan has been with Hilton for 22 years, and 16 of those years have been spent as a Director of Sales & Marketing or General Manager. During those 16 years, he has promoted 41 managers from within to Executive Committee positions, 36 of whom are still with Hilton.

McGilligan truly enjoys teaching and mentoring junior managers, as well as taking time with high school and college students earning their hospitality degree. During his 16 years in a senior leadership role, McGilligan worked with several team members who are now General Managers, four who have been promoted to National Sales, and six who are now Directors of Sales & Marketing.

McGilligan also supports community involvement and giving back to others. He supports the Hilton O’Hare Blue Energy Committee which works to raise funds and be a resource for those in need in the community. McGilligan’s generosity and mentorship make him an exceptional leader and star.

The Illinois Hotel & Lodging Association comprises more than 500 hotels throughout the state of Illinois. The Association represents hotels, motels, and other lodging facilities that employ thousands of associates throughout the state. IHLA member hotels provide good-paying jobs with great benefits to their associates, and IHLA has several programs to help recognize the contributions of those employees and to provide them with training programs to assist in their career advancement opportunities.

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.