Business & Finance

Hilton Chicago O'Hare Airport Employee Wins Hotelier of the Year Award

CHICAGO, IL. January 9, 2017 – At its annual Stars of the Industry statewide awards luncheon on December 15th, the Illinois Hotel & Lodging Association (IHLA) honored the best of Illinois' 35,000 hospitality workers and organizations, and one of the Hilton Chicago O’Hare Airport employees came out on top.

Mike McGilligan received the Illinois Hotelier of the Year Award. McGilligan has been with Hilton for 22 years, and 16 of those years have been spent as a Director of Sales & Marketing or General Manager. During those 16 years, he has promoted 41 managers from within to Executive Committee positions, 36 of whom are still with Hilton.

McGilligan truly enjoys teaching and mentoring junior managers, as well as taking time with high school and college students earning their hospitality degree. During his 16 years in a senior leadership role, McGilligan worked with several team members who are now General Managers, four who have been promoted to National Sales, and six who are now Directors of Sales & Marketing.

McGilligan also supports community involvement and giving back to others. He supports the Hilton O’Hare Blue Energy Committee which works to raise funds and be a resource for those in need in the community. McGilligan’s generosity and mentorship make him an exceptional leader and star.

The Illinois Hotel & Lodging Association comprises more than 500 hotels throughout the state of Illinois. The Association represents hotels, motels, and other lodging facilities that employ thousands of associates throughout the state. IHLA member hotels provide good-paying jobs with great benefits to their associates, and IHLA has several programs to help recognize the contributions of those employees and to provide them with training programs to assist in their career advancement opportunities.

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.