Business & Finance

Owned by Chandler HG, a Glacier House Hotels Entity, Element Chandler Fashion Center Launches in Arizona

CHANDLER, AZ. December 22, 2016 - Marriott International, Inc.® (NASDAQ: MAR) today announced is the opening of Element Chandler Fashion Center, which marks the debut of the eco-conscious brand in Arizona. Element Chandler Fashion Center, owned by Chandler HG, LLC, a Glacier House Hotels entity, is conveniently located adjacent to the Chandler Fashion Center – one of the largest malls in the Phoenix Metropolitan area. The new property features 107 light-filled guestrooms and an atmosphere designed to fuel a smart and sustainable stay while maintaining a balanced life on the road.

A recognized industry leader in the eco-space, Element offers travelers a fresh interpretation of the traditional hotel experience with natural light, modern design, healthy options and green-minded sensibilities. This reimagined extended-stay experience is perfect for the traveler who is visiting for a few days or a few weeks. Guests can fuel their day with healthy options from the RISE breakfast stocked with refreshing smoothies, wholesome granola and more, and wind down with the RELAX evening wine reception – both complimentary. Spacious studios and one-bedroom suites at Element Chandler Fashion Center offer a fluid design of modular furniture, fully equipped kitchens, the signature Heavenly® Bed and spa-inspired bathrooms. The hotel also features 600 square feet of meeting space as well as amenities that include: the RESTORE gourmet pantry, the signature Bikes to Borrow program, which offers guests complimentary bikes along with a local trail map, a state-of-the-art 24-hour fitness center, a heated outdoor swimming pool, and fast and free Wi-Fi throughout the property.

“We are excited to launch Element in Arizona, continuing the growth momentum of the brand while meeting a local demand for the healthy, active traveler in the area,” said Paige Francis, Vice President, Global Brand Management for Element Hotels. “Element Chandler offers travelers a smart, sustainable option near upscale shops and restaurants, and easy access to the numerous businesses along the Price Road technology corridor. Guests can enjoy clean, modern design and everything they need whether they’re staying with us for two nights or two weeks.”

The newly constructed Element is located directly across from Nordstrom and within walking distance to the many other retail stores and dining options in the Chandler Fashion Center. Easily accessible from both Santan Freeway and Loop 101 Price Freeway, Element Chandler Fashion Center is 10 minutes from Wild Horse Pass, 20 minutes from Sky Harbor International Airport (PHX) and less than 30 minutes from downtown Phoenix and Arizona State University. Nearby space and technology businesses along the Price Road corridor include Intel, Orbital Sciences Corporation, Space Data and Boeing Iridium Satellite.

Note on Forward-Looking Statements: The anticipated five year rooms growth and the number and locations of hotels that Four Points expects open in 2017 are “forward-looking statements” within the meaning of U.S. federal securities laws, not historical facts, and are subject to a number of risks and uncertainties, including supply and demand changes for hotel rooms; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth; and other risk factors that Marriott International, Inc. identifies in the most recent quarterly report on Form 10-Q that it filed with the U.S. Securities and Exchange Commission; any of which could cause actual results to differ materially from those expressed in or implied by those statements. We make those statements as of the date of this press release, and we undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.

About Element Hotels

Element® Hotels is made to order for guests in the know and on the go. Its bright design defies convention, bathing guest rooms and public spaces in natural light. Stylish and sustainable throughout, Element offers extended stay comfort with a conscience and lots of signature amenities from its healthy RISE breakfast and RELAX evening reception to saline swimming pools, spacious fitness centers, bikes to borrow and electric vehicle charging stations. Element made history in 2008 as the only major hotel brand to pursue LEED certification for high-performance buildings brand-wide. Element is proud to participate in the industry’s award-winning loyalty program, Starwood Preferred Guest®, in which members can link accounts with Marriott Rewards® and The Ritz-Carlton Rewards® for instant elite status matching and unlimited points transfer. Visit www.ElementHotels.com.

About Glacier House Hotels

Glacier House Hotels is headquartered in Scottsdale, Arizona. Principals Jordan Scott and Ryan Kucker are excited to open their first Starwood property and believe the Element by Westin is an ideal fit for the Chandler high-tech driven market. Element Chandler was developed and built by Glacier House Hotel Development, LLC and will be managed by Glacier House Hotel Management, LLC. This will be Glaciers’ first Element Hotel and have 3 others approved in Ontario, CA, Superior, CO and Oak Creek, AZ. For more information on Glacier, Chandler Element, and other projects, please visit www.glacierhousehotels.com.

About Marriott International, Inc.

Marriott International, Inc. (NASDAQ: MAR) is the world’s largest hotel company based in Bethesda, Maryland, USA, with nearly 6,000 properties in 120 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts. The company’s 30 leading brands include: Bulgari®, The Ritz-Carlton® and The Ritz-Carlton Reserve®, St. Regis®, W®, EDITION®, JW Marriott®, The Luxury Collection®, Marriott Hotels®, Westin®, Le Méridien®, Renaissance® Hotels, Sheraton®, Delta Hotels by MarriottSM, Marriott Executive Apartments®, Marriott Vacation Club®, Autograph Collection® Hotels, Tribute Portfolio™, Design Hotels™, Gaylord Hotels®, Courtyard®, Four Points® by Sheraton, SpringHill Suites®, Fairfield Inn & Suites®, Residence Inn®, TownePlace Suites®, AC Hotels by Marriott®, Aloft®, Element®, Moxy® Hotels, and Protea Hotels by Marriott®. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com

Contact:
Jen Mendelsohn
jmendelsohn@thinkpublicrelations.com
(212) 343-3920

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.