Appointments & Promotions

Hotel Granduca Houston Appoints Ryan Zielinski as Sales Manager

HOUSTON, TX. December 19, 2016 - Hotel Granduca Houston has announced the appointments of two top-level sales executives: Ryan Zielinski as Sales Manager. Together, the appointments exemplify Granduca Hotels' focus on maintaining strong sales operations to attract new business and boost revenues from all-important corporate, meetings and events clientele.

Ryan Zielinski, Sales Manager

Bringing a decade of hotel sales experience, most of it within the Houston area, to his new role as sales manager, Ryan Zielinski is focused on developing innovative strategies to attract new business to Hotel Granduca Houston while increasing bookings and revenues from corporate, meetings and events clientele. Zielinski arrived at the Uptown Houston property from Magnolia Hotel Houston, where he rose from Corporate Sales Manager to Director of Business Travel over the course of five-and-a-half years. Earning a nomination for Company-Wide Sales Manager of the Year for two consecutive years from Stout Street Hospitality and Hotel Manager of the Year from Magnolia Hotel Houston, Zielinski proved to be a vital asset to executive-level staff. Prior to his time at Magnolia Hotel Houston, Zielinski was One Call Sales Manager for The Westin Riverwalk in San Antonio, Texas. He also spent three years as Conventions Services Manager at The St. Regis Houston.

A native of Russiaville, Indiana, Zielinski earned a Bachelor of Arts degree in psychology from Indiana University in Bloomington. He currently resides in Houston, Texas.

About Hotel Granduca Houston

A boutique hotel located in one of Houston's most exclusive neighborhoods, Hotel Granduca Houston blends Italian sophistication with modern, personalized amenities, offering travelers a luxurious escape in one of the country's most dynamic cities. Featuring 122 residential-style rooms and suites designed to evoke the grandeur of an Italian Palazzo, Hotel Granduca Houston boasts an award winning restaurant, Ristorante Cavour; an elegant ballroom, Salone Rialto; four state-of-the-art executive boardrooms; and an inviting Veranda and pool with adjacent fitness center. Hotel Granduca Houston and its sister property, Hotel Granduca Austin, are the only hotels in Texas to receive the Leading Hotels of the World distinction. For additional information or to book accommodations, visit www.granducahouston.com or call +1 (888) 472-6382.

About Granduca Hotels

Granduca Hotels, LLC, which owns, manages and operates luxury properties in Austin and Houston, was founded by innovative developer Giorgio Borlenghi, President of The InterFin Companies LP, a Houston-based, diversified real estate company specializing in the development, construction and management of landmark residential and commercial real estate projects. Hotel Granduca Houston opened in 2006 and Hotel Granduca Austin debuted nine years later, in 2015. Each residential-style hotel features Italian architecture, décor, and impeccable service. Granduca Hotels' properties are an appealing destination for events, special occasions and luxurious accommodations, where guests receive a personalized experience reminiscent of private Italian villas. For more information, visit www.interfin.com/granduca-hotels/.

Contact:
Taylor Engert
taylor@hawkpr.com
(212) 255-6541

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.