Expansions & Renovations

The Historic Talbott, a Joie de Vivre Hotel in Chicago, to Undergo Extensive Renovations with Spring Reopening Planned

CHICAGO, IL. December 19, 2016 – The Talbott Hotel (20 E. Delaware Pl.), a Joie de Vivre boutique property, will undergo exciting and extensive renovations, closing its doors on January 1, 2017. When it reopens in May 2017, the hotel will unveil a fresh new look with updated interiors throughout by celebrated, Chicago-based interior design firm Kara Mann Design. This will be the largest update in the history of the 16-story, 149-room Gold Coast hotel built in 1927, with brand-new guest rooms and suites that will bring the total number of keys to 179. In addition, all public areas will receive a refresh, including the lobby, and meeting and event spaces. A new fitness center, as well as a new culinary experience for guests to discover, will also be added.

“We’re very excited to breathe new life into the space and amplify the already extraordinary experience of this beloved property,” said The Talbott Hotel General Manager Morgan Bailey. “The team and I are looking forward to reopening The Talbott and welcoming our guests back again.”

Once reopened, the hotel will retain what guests have always loved: its classic charm, posh Gold Coast neighborhood location, European-inspired exterior design, and award-winning service. The pet-friendly guest rooms and suites will be modern in design, technology, and amenities, yet not pretentious.

The Talbott’s employees – over half of whom have been at the hotel for 10 years or more – will be kept on throughout the duration of the renovation and involved in the final preparation process for the hotel’s re-launch in May. Employees will also be partnered with the community for volunteer opportunities while the building is under construction.

The Talbott Hotel is in discussions with a local restaurant group to oversee the hotel’s new food and beverage programming, including in-room dining. Additional details will be disclosed soon

About The Talbott Hotel

Built in 1927 in Chicago’s tony Gold Coast neighborhood, The Talbott, a Joie de Vivre Hotel blends European-inspired design with modern amenities. Recognized as a winner in the “Top 25 Hotels in the United States” by Trip Advisor, guests rave about Talbott’s welcoming staff that takes personal pride in delivering unequaled service. The artfully appointed guest rooms and suites are pet-friendly, and all feature Frette premium linens, sophisticated furnishings and top-of-the-line technology including Apple TVs. For room reservations and event requests at The Talbott Hotel call 312.944.4970 or visit http://www.jdvhotels.com/hotels/illinois/chicago-hotels/the-talbott-hotel/

About Joie de Vivre Hotels

Since its founding in San Francisco in 1987, Joie de Vivre has made curating authentically local and eclectic experiences its signature. Each one of Joie de Vivre's hotels is an original concept designed to reflect its location and engage the five senses. Today, the brand manages the largest collection of boutique hotels and resorts in California and also has properties in Chicago, Miami, and Washington, DC. Joie de Vivre Hotels is establishing its foothold on the East Coast with the newly-opened The Troubadour in New Orleans, and hotels soon to open in New York City and Baltimore, MD. For more information, please visit www.jdvhotels.com.

Contact:
Kate Gleason
kgleason@wagstaffworldwide.com
312.471.6733

Carissa Remitz
carissa@wagstaffworldwide.com ​
312.471.6733

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.