Business & Finance

Twenty Four Seven Hotels Adds Three Palm Desert and Sacramento Properties to Management Portfolio

NEWPORT BEACH, CA. December 19, 2016 – Twenty Four Seven Hotels https://www.247hotels.com, a leading Newport Beach, CA based hospitality management company, recently added the Courtyard Palm Desert, Residence Inn Palm Desert, and the Courtyard Sacramento Midtown bringing the total number of rooms under management to 2,400.

“The opportunity to bring three additional Marriott properties into our portfolio hits the mark for us strategically as we continue to partner with top-tier brands. Having worked alongside Marriott for many years, we look forward to managing these well positioned hotels in two of California’s key markets,” said David Wani, chief executive officer, Twenty Four Seven Hotels.

The Courtyard Palm Desert is ideally located in the heart of Palm Desert, and is adjacent to the Residence Inn by Marriott Palm Desert. Combined the properties offer a total of 281 rooms and will immediately benefit from a planned $3 million room renovation. The hotels are also located near satellite campuses of California State University – San Bernardino and the University of California – Riverside.

The newly renovated 139-room Courtyard Sacramento Midtown is located next to the UC Davis Medical Center and just minutes from California Sate University - Sacramento.

Founded in 2004, Twenty Four Seven Hotels continues to strengthen its presence as a sought-after hotel management company delivering exceptional guest experiences, hotel operations, asset management and development expertise.

About Twenty Four Seven Hotels

An entrepreneurial and spirited hospitality company, Twenty Four Seven Hotels delivers highly specialized services in hotel management, investment, and development. After a decade of focusing on select service premium brands, Twenty Four Seven Hotels is firmly establishing itself in the newly emerging branded lifestyle segment in launching the first Moxy hotel by Marriott to open in the US. Concentrated in the western United States, Twenty Four Seven Hotels continues to invest in high caliber hospitality talent to support its growing portfolio of hotels in partnership with premium hospitality brands including Marriott, Hilton and Hyatt. For more information on Twenty Four Seven Hotels, visit www.247hotels.com

Contact:
Pamela Devaney
pam@resonatepr.com
760.846.4640

Kelly Reed
kelly@resonatepr.com
303.859.4981

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.