Appointments & Promotions

Waldorf Astoria New York Names Christopher Eagle Restaurant Chef of Hotel’s Culinary Institutions

NEW YORK, NY – September 6, 2012 – Christopher Eagle has been named restaurant chef of The Waldorf Astoria New York. He now oversees the property’s three restaurants including Peacock Alley and its famed Sunday Brunch, Oscar’s Brasserie and the legendary Bull & Bear Steakhouse along with the hotel’s 24-hour room service offering.

As one of his initial duties, Eagle oversaw the revamping of The Waldorf Astoria’s famed Sunday Brunch, which will begin Sept. 9 after a summer hiatus. Located in Peacock Alley, the gem of the hotel’s lobby, the spectacle of culinary indulgence is known as one of the top brunches in the country and an unrivaled experience for food lovers, New Yorkers, travelers, and experientialists alike. Chef Eagle’s new brunch menu will include a focus on seasonal products and specialties while paying homage to the hotel’s culinary history as the birthplace of American staples such as eggs Benedict, Waldorf salad, and red velvet cake. New dishes will also incorporate honey harvested from the hotel’s newly installed beehives.

“We are excited to have Chef Eagle bring his energy, enthusiasm and esteemed culinary background to the kitchens of The Waldorf Astoria New York,” said General Manager Eric O. Long. “He brings a passion for culinary leadership to the team and has already provided a strong sense of innovation by successfully overseeing the new Sunday Brunch display.”

Eagle joins the distinguished culinary team at The Waldorf Astoria New York with a vast knowledge of cuisines due to the span of influence received at top restaurants and hotels throughout the country. A graduate of the Advanced Standing program at Johnson & Wales University’s College of Culinary Arts, his past positions have included executive sous chef at The Ritz-Carlton Aspen, executive chef of Raffles L’Ermitage Beverly Hills where he was awarded an unprecedented Four Diamond Award two years in a row at the hotel’s signature restaurant, JAAN, and head chef of Cielo in Boca Raton. Most recently he worked with Chef Grant MacPherson and his company Scotch Myst in Las Vegas.

The epicenter of New York City’s business, social, cultural and political life, The Waldorf Astoria New York is one of the city’s most diverse dining destinations, with three distinctive restaurants. From Bull & Bear steakhouse, a Manhattan institution and the stylish Peacock Alley, the jewel of the hotel’s lobby, to Oscar’s American Brasserie offering casual dining, opportunity awaits. The hotel is credited with the creation of such American staples as veal Oscar, lobster Newburg, eggs Benedict and (of course) Waldorf salad. It also helped popularize culinary traditions like Thousand Island dressing and red velvet cake.

For more information about The Waldorf Astoria New York’s restaurants or to make restaurant reservations visit http://www.waldorfnewyork.com/dine-in-style/ or call (212) 872-1275.

About The Waldorf Astoria:
The Waldorf Astoria, an official New York City landmark since 1993, has been an internationally recognized symbol of elegance and grace for more than 100 years. As such the Art Deco masterpiece, occupying an entire city block of midtown Manhattan is at the epicenter of the city’s cultural, commercial, social and political life. A grand hotel in the grandest of traditions, with cosmopolitan restaurants, bustling lounges and bars, more than 60,000 square feet of high-tech equipped function space, state-of-the-art business center and intriguing boutiques, The Waldorf is a microcosm of the city it has served so well for so long. The Waldorf Astoria is a member of Waldorf Astoria Hotels & Resorts and Hilton Worldwide. Call 1-800-WALDORF or visit www.waldorfnewyork.com for more information.

About Waldorf Astoria Hotels & Resorts
WALDORF ASTORIA is Hilton Worldwide’s luxury brand of landmark hotels, with each one as singular and timeless as the brand’s namesake, The Waldorf Astoria Hotel in New York. From classic elegance to modern grandeur, Waldorf Astoria Hotels & Resorts each represent worldly sophistication and unparalleled guest service. From sumptuous spas and culinary excellence to world-class golf, each hotel & resort offers the exquisite accommodations and signature accoutrements that define refinement and sophistication. Discover Waldorf Astoria by visiting www.waldorfastoria.com. Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands.

Coming Up In The October Online Hotel Business Review


Feature Focus
Revenue Management: Measuring All Hotel Revenue Streams
Revenue Management is a dynamic and ever-evolving profession and its role is becoming increasingly influential within hotel operations. In some ways, the revenue manager's office is now the functional hub in a hotel. Primarily this is due to the fact that everything a revenue manager does affect every other department. Originally revenue managers based their forecasting and pricing strategies on a Revenue per Available Room (RevPAR) model and some traditional hotels still do. But other more innovative companies have recently adopted a Gross Operating Profit per Available Room (GOPPAR) model which measures performance across all hotel revenue streams. This metric considers revenue from all the profit centers in a hotel - restaurants, bars, spas, conference/groups, golf courses, gaming, etc. - in order to determine the real gross operating profit per room. By fully understanding and appreciating the profit margins in all these areas, as well as knowing the demand for each one during peak or slow periods, the revenue manager can forecast and price rooms more accurately, effectively and profitably. In addition, this information can be shared with general managers, sales managers, controllers, and owners so that they are all aware of and involved in forecasting and pricing strategies. One consequence of a revenue manager's increasing value in hotel operations is a current shortage of talent in this field. Some hotels are being forced to co-source or out-source this specialized function and in the meantime, some university administrators are looking more closely at developing a revenue management curriculum as a strategy for helping the hospitality industry close this gap. The October issue of the Hotel Business Review will address these significant developments and document how some leading hotels are executing their revenue management strategies.