Appointments & Promotions

Waldorf Astoria New York Names Christopher Eagle Restaurant Chef of Hotel’s Culinary Institutions

NEW YORK, NY – September 6, 2012 – Christopher Eagle has been named restaurant chef of The Waldorf Astoria New York. He now oversees the property’s three restaurants including Peacock Alley and its famed Sunday Brunch, Oscar’s Brasserie and the legendary Bull & Bear Steakhouse along with the hotel’s 24-hour room service offering.

As one of his initial duties, Eagle oversaw the revamping of The Waldorf Astoria’s famed Sunday Brunch, which will begin Sept. 9 after a summer hiatus. Located in Peacock Alley, the gem of the hotel’s lobby, the spectacle of culinary indulgence is known as one of the top brunches in the country and an unrivaled experience for food lovers, New Yorkers, travelers, and experientialists alike. Chef Eagle’s new brunch menu will include a focus on seasonal products and specialties while paying homage to the hotel’s culinary history as the birthplace of American staples such as eggs Benedict, Waldorf salad, and red velvet cake. New dishes will also incorporate honey harvested from the hotel’s newly installed beehives.

“We are excited to have Chef Eagle bring his energy, enthusiasm and esteemed culinary background to the kitchens of The Waldorf Astoria New York,” said General Manager Eric O. Long. “He brings a passion for culinary leadership to the team and has already provided a strong sense of innovation by successfully overseeing the new Sunday Brunch display.”

Eagle joins the distinguished culinary team at The Waldorf Astoria New York with a vast knowledge of cuisines due to the span of influence received at top restaurants and hotels throughout the country. A graduate of the Advanced Standing program at Johnson & Wales University’s College of Culinary Arts, his past positions have included executive sous chef at The Ritz-Carlton Aspen, executive chef of Raffles L’Ermitage Beverly Hills where he was awarded an unprecedented Four Diamond Award two years in a row at the hotel’s signature restaurant, JAAN, and head chef of Cielo in Boca Raton. Most recently he worked with Chef Grant MacPherson and his company Scotch Myst in Las Vegas.

The epicenter of New York City’s business, social, cultural and political life, The Waldorf Astoria New York is one of the city’s most diverse dining destinations, with three distinctive restaurants. From Bull & Bear steakhouse, a Manhattan institution and the stylish Peacock Alley, the jewel of the hotel’s lobby, to Oscar’s American Brasserie offering casual dining, opportunity awaits. The hotel is credited with the creation of such American staples as veal Oscar, lobster Newburg, eggs Benedict and (of course) Waldorf salad. It also helped popularize culinary traditions like Thousand Island dressing and red velvet cake.

For more information about The Waldorf Astoria New York’s restaurants or to make restaurant reservations visit http://www.waldorfnewyork.com/dine-in-style/ or call (212) 872-1275.

About The Waldorf Astoria:
The Waldorf Astoria, an official New York City landmark since 1993, has been an internationally recognized symbol of elegance and grace for more than 100 years. As such the Art Deco masterpiece, occupying an entire city block of midtown Manhattan is at the epicenter of the city’s cultural, commercial, social and political life. A grand hotel in the grandest of traditions, with cosmopolitan restaurants, bustling lounges and bars, more than 60,000 square feet of high-tech equipped function space, state-of-the-art business center and intriguing boutiques, The Waldorf is a microcosm of the city it has served so well for so long. The Waldorf Astoria is a member of Waldorf Astoria Hotels & Resorts and Hilton Worldwide. Call 1-800-WALDORF or visit www.waldorfnewyork.com for more information.

About Waldorf Astoria Hotels & Resorts
WALDORF ASTORIA is Hilton Worldwide’s luxury brand of landmark hotels, with each one as singular and timeless as the brand’s namesake, The Waldorf Astoria Hotel in New York. From classic elegance to modern grandeur, Waldorf Astoria Hotels & Resorts each represent worldly sophistication and unparalleled guest service. From sumptuous spas and culinary excellence to world-class golf, each hotel & resort offers the exquisite accommodations and signature accoutrements that define refinement and sophistication. Discover Waldorf Astoria by visiting www.waldorfastoria.com. Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands.

Coming Up In The October Online Hotel Business Review


Feature Focus
Revenue Management: Optimizing Income Streams Across All Avenues
The role of Revenue Managers, within their profession and the organizations they serve, continues to evolve. A significant portion of the change is driven by technological innovation which, given its magnitude in today’s markets, also redefines their standing on the hotel team. Revenue Managers are moving away from being exclusively spreadsheet-centric and finding better ways to share their data. This shift also requires them to engage more directly with their sales, marketing, and operations departments. Part of this development is due to a reassessment of their metrics for success. Revenue was previously the sole factor by which success was determined but now there is a greater emphasis on price optimization, profitability and flow through. Managers are combining sales, marketing and revenue management, and then adopting a data approach to optimize their income streams across all avenues. This metric evaluates performance in all revenue streams and then calculates the gross operating profit per available room. Hotels are now measuring everything a guest does - and spends money on - from the time he books until the moment he checks out. In addition, Revenue Managers will soon be able to shift their focus from room availability to the guest and his ability to pay. A future revenue management system might take into account things like weather forecasts, the recent online activity of the guest, the guest profile and persona, time of booking, the mode of travel and the fare paid. It might also calculate all the previous stays for this guest, and how much was spent on their room and in the hotel. All of this will be compared to millions of other potential future reservations to determine a unique room and rate for a specific individual guest. The October issue of the Hotel Business Review will address all these developments and document how some hotels are executing their revenue management strategies.