Development & Construction
Larry K.  Kimball
Sara Fedele
  • Development & Construction
  • 'No Frills Chic' vs. 'Extra Chic', Design vs. Affordability: New Trends in the Hospitality Industry
  • Running a hospitality business today is much more complicated and requires more resources than in the past. When talking about this topic, the feedback from senior managers of international hotel chains is always the same: "Everything changed... The clients changed, as did their satisfaction threshold." Due to the Internet, social media and the low cost phenomenon, the customer of today is more informed, travels more, and as a consequence, he is much more demanding. He looks for excellence, for sophistication, for unique emotions and experiences, but... he doesn't lose sight of his wallet. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Streamlining Renovations: Six Important Best Practices
  • Renovation projects are successful only when a host of elements come together. The processes and systems that companies develop over time to improve their overall operating performance are often times referred to as Best Practices. Whether you think the term 'Best Practices' is a fad or not, successful companies are often that because they do certain things very well. We have been in the business of owning, operating and renovating hotels for over 40 years and the following is our list of best practices when it comes to successfully renovating hotel properties in an operating property. Read on...

Donald R. Boyken
  • Development & Construction
  • Hotel Development: Are You Ready For the Next Boom?
  • Over the last thirty-five years I have studied demographic and industry patterns. As a CEO, I understood that one of my key responsibilities was to look into the future, anticipate the markets and place my company clearly in the position to capitalize on the market trends. Demographic patterns have clearly been one of those tools I used to anticipate movement in the marketplace. The Hospitality industry has a repeatable pattern of recovery from economic downturns. Those CEOs who provide services to the Hospitality industry will do well to pay attention to these patterns and position their company's production capacity and marketing focus to provide products and services to the industry. Read on...

Fred B. Roedel, III
Fred B. Roedel, III
  • Development & Construction
  • Advancements in New Hotel Construction
  • Correctly integrating new construction techniques and processes into the development of a new hotel can improve the time, cost and or quality of property. In order to realize the value of new construction techniques and processes, it is critical to take the time to fully understand them, their potential value to the overall project and the time and effort their implementation requires. Learn about how your next new hotel development can benefit from new construction techniques and processes by reading this article. Read on...

Larry K.  Kimball
  • Development & Construction
  • Pitfalls of Private Versus Institutional Financing
  • This past tumultuous two year period has seen large and small banks come and go, regulations rise, consumer demand fall, hotels close, and the general public's acceptance of uncertainty about the future. While we are all reluctantly drinking the "new normal" kool-aid manufactured by Wall Street and politicians, commercial real estate developers need to consider the implications on financing. Financing from private sources is growing as new regulations affect institutional lenders so the landscape is changing. This article is a roadmap for successfully navigating the 2011 financing maze. Read on...

Jim  Holthouser
  • Development & Construction
  • Hotel Development in the 21st Century: Adapting to a New Real Estate Landscape
  • As hotel development in North America slowly regains impetus, Jim Holthouser, global head of Embassy Suites and full service brands, Hilton Worldwide, and William Fortier, senior vice president, development, Americas, Hilton Worldwide, examine how the Embassy Suites Design Option III prototype and the Kit of Parts approach have sustained brand viability through the economic downturn and continue to support developers as the industry rebuilds. While site selection is a key component to success in the hotel industry, in-depth understanding of the marketplace and a flexible approach to design are equally vital. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Developers Should Know About Building with Operations in Mind
  • When developing a hotel, operations must be given priority standing. Operations are essential in order to get a hotel up, running, and producing revenue within a set timeline. Developers must spend the time required to integrate all aspects related to operating the hotel into the overall development plan at its inception. Failure to do so will inevitably result in costly delays. If you do not have an operations expert on staff, hire a consultant. Experienced operators are invaluable when it comes to establishing and meeting performance standards for the design, time, cost and quality of a hotel development. Read on...

Larry K.  Kimball
  • Development & Construction
  • The Impact of the California Environmental Quality Act on Hotel Development
  • If you are not developing a project in California and think this article is irrelevant, keep reading because the California Environmental Quality Act("CEQA") is the model for future regulations in your jurisdiction. We will highlight how CEQA shapes development projects but more importantly how politicians, organized labor, and environmentalists often leverage the CEQA approval process to further their self-interests at the expense of developers and communities. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Hotel Expansion: Renovation vs. New Construction
  • There are three options to expanding your portfolio of hotels. You can purchase an existing property and leave it as is, build a new property or purchase an existing one and renovate it. Economics is what will drive your ultimate decision. In order to determine which expansion option best meets your objectives, it is important to properly and reliably evaluate each opportunity by breaking down its time, cost and quality elements in order to ensure success. Read on...

Steven Belmonte
  • Development & Construction
  • Renovation & Repositioning: Do your homework
  • How many extra room nights do you have to sell to make an additional $1.5 million in profit? No matter what size or type of hotel you own/operate or what market you compete in, your answer most likely is "a lot more than I might be able to in today's competitive climate." Ironically, few hotel owner/operators think in terms of extra roomnights needed to be sold when weighing the pros and cons of renovating a property and/or reflagging and repositioning it. This is just one reason why so many renovations and reflaggings fail to recoup an adequate return on investment and why capital markets for such projects today often are deemed too risky. These and dozens of other "cancers" are blackening what otherwise undoubtedly would be a much-brighter profitability picture for lodging. Due diligence means 'do your homework,' which includes many steps along the road to success. Let's look at eight crucial areas that you will need to focus on... Read on...

Larry K.  Kimball
Rollin Bell
  • Development & Construction
  • Trends in Green Construction in the Hospitality Industry
  • Over the past decade, the hospitality industry - like the rest of the commercial real estate industry - has begun incorporating the use of environmentally friendly, green materials into the design and renovation of existing spaces. The result has been new hotels that are not only aesthetically pleasing - but also sustainable buildings that are making a positive impact on the communities in which they are located. The breakthroughs in green construction have been remarkable. Some international hotels, for example, have been able to reduce energy costs by constructing sod roofs consisting of mud and other organic materials. Other hotels have found ways to minimize waste runoff through innovative engineering techniques, while still others have increased energy efficiency through use of natural and ambient lighting. Read on...

Rollin Bell
  • Development & Construction
  • Hotel Lobby Renovations: How to Minimize Guest Disruption
  • Hotel renovations are on the rise. According to a report issued by accounting firm PriceWaterhouseCoopers, U.S. Hotels spent a total of $3 billion renovating and upgrading guest rooms and public spaces in 2004. Of this spending, a large percentage was devoted to major structural renovation activities. In its biannual Lodging Survey which includes responses from more than 2,150 hotel managers and owners, the American Hotel and Lodging Association reported that nearly 90 percent of participants said to be planning major structural renovations in the coming year. Read on...

JUNE: Sales & Marketing: Who Owns the Guest?

Wendy Stevens

From digital room keys to wireless internet, the hospitality industry continues to embrace new tools and technologies that promise to enrich the guest experience. Advances in technology also open up possibilities behind the scenes for hospitality sales and marketing professionals—online booking services, social media channels, and hotel review sites are reshaping the sales and marketing landscape in important ways. But are all of those changes necessarily a good thing? Are there limitations to the power of technology, and inherent trade-offs and compromises that need to be taken into account? Read on...

Joe Currie

Being a business traveler is not about choosing between Tahiti and Maui for a dream vacation; it is about the luck of dodging an air delay and narrowly catching a few winks of sleep at a hotel before a morning meeting with a client. Business travelers do not have the luxury of choosing time or location, but they do have a choice when it comes to their hotel booking, and the entity that has the most influence over that choice in accommodation ultimately becomes the owner of it. Read on...

Bill Linehan

Channel management is a practice that allows hotel companies to cast a wider net to capture more market share. How you manage various marketplaces defines your customer acquisition strategy. RLH Corporation recognizes cost of distribution differences between direct and third-party channels, and we always promote direct bookings. However, an important component of increasing direct channel traffic and conversion is to leverage OTA site traffic to promote brand awareness. RLH Corporation takes a contrarian approach to OTAs – a customer acquisition strategy where we fish where the fish are to capture, convert and retain ongoing relationships with consumers. Read on...

Tara K. Gorman

When guests checks into a hotel, there are plenty to mechanisms to protect their physical “stuff”, but how can they be sure that their personal information is protected? This is the question hotel owners and operators are keenly focused on in the aftermath of cybersecurity breaches in the hospitality industry. Guest Data - an Asset or a Liability in the Age of Cybersecurity? will explore whether guest data is an asset or a liability by exploring the rules and regulations that govern privacy and security, steps that hotel operations can take to ensure that they are in compliance with privacy and security requirements for guest data, and privacy considerations. Read on...

Coming Up In The July Online Hotel Business Review




{300x250.media}
Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.