Development & Construction
Larry K.  Kimball
Sara Fedele
  • Development & Construction
  • 'No Frills Chic' vs. 'Extra Chic', Design vs. Affordability: New Trends in the Hospitality Industry
  • Running a hospitality business today is much more complicated and requires more resources than in the past. When talking about this topic, the feedback from senior managers of international hotel chains is always the same: "Everything changed... The clients changed, as did their satisfaction threshold." Due to the Internet, social media and the low cost phenomenon, the customer of today is more informed, travels more, and as a consequence, he is much more demanding. He looks for excellence, for sophistication, for unique emotions and experiences, but... he doesn't lose sight of his wallet. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Streamlining Renovations: Six Important Best Practices
  • Renovation projects are successful only when a host of elements come together. The processes and systems that companies develop over time to improve their overall operating performance are often times referred to as Best Practices. Whether you think the term 'Best Practices' is a fad or not, successful companies are often that because they do certain things very well. We have been in the business of owning, operating and renovating hotels for over 40 years and the following is our list of best practices when it comes to successfully renovating hotel properties in an operating property. Read on...

Donald R. Boyken
  • Development & Construction
  • Hotel Development: Are You Ready For the Next Boom?
  • Over the last thirty-five years I have studied demographic and industry patterns. As a CEO, I understood that one of my key responsibilities was to look into the future, anticipate the markets and place my company clearly in the position to capitalize on the market trends. Demographic patterns have clearly been one of those tools I used to anticipate movement in the marketplace. The Hospitality industry has a repeatable pattern of recovery from economic downturns. Those CEOs who provide services to the Hospitality industry will do well to pay attention to these patterns and position their company's production capacity and marketing focus to provide products and services to the industry. Read on...

Fred B. Roedel, III
Fred B. Roedel, III
  • Development & Construction
  • Advancements in New Hotel Construction
  • Correctly integrating new construction techniques and processes into the development of a new hotel can improve the time, cost and or quality of property. In order to realize the value of new construction techniques and processes, it is critical to take the time to fully understand them, their potential value to the overall project and the time and effort their implementation requires. Learn about how your next new hotel development can benefit from new construction techniques and processes by reading this article. Read on...

Larry K.  Kimball
  • Development & Construction
  • Pitfalls of Private Versus Institutional Financing
  • This past tumultuous two year period has seen large and small banks come and go, regulations rise, consumer demand fall, hotels close, and the general public's acceptance of uncertainty about the future. While we are all reluctantly drinking the "new normal" kool-aid manufactured by Wall Street and politicians, commercial real estate developers need to consider the implications on financing. Financing from private sources is growing as new regulations affect institutional lenders so the landscape is changing. This article is a roadmap for successfully navigating the 2011 financing maze. Read on...

Jim  Holthouser
  • Development & Construction
  • Hotel Development in the 21st Century: Adapting to a New Real Estate Landscape
  • As hotel development in North America slowly regains impetus, Jim Holthouser, global head of Embassy Suites and full service brands, Hilton Worldwide, and William Fortier, senior vice president, development, Americas, Hilton Worldwide, examine how the Embassy Suites Design Option III prototype and the Kit of Parts approach have sustained brand viability through the economic downturn and continue to support developers as the industry rebuilds. While site selection is a key component to success in the hotel industry, in-depth understanding of the marketplace and a flexible approach to design are equally vital. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Developers Should Know About Building with Operations in Mind
  • When developing a hotel, operations must be given priority standing. Operations are essential in order to get a hotel up, running, and producing revenue within a set timeline. Developers must spend the time required to integrate all aspects related to operating the hotel into the overall development plan at its inception. Failure to do so will inevitably result in costly delays. If you do not have an operations expert on staff, hire a consultant. Experienced operators are invaluable when it comes to establishing and meeting performance standards for the design, time, cost and quality of a hotel development. Read on...

Larry K.  Kimball
  • Development & Construction
  • The Impact of the California Environmental Quality Act on Hotel Development
  • If you are not developing a project in California and think this article is irrelevant, keep reading because the California Environmental Quality Act("CEQA") is the model for future regulations in your jurisdiction. We will highlight how CEQA shapes development projects but more importantly how politicians, organized labor, and environmentalists often leverage the CEQA approval process to further their self-interests at the expense of developers and communities. Read on...

Fred B. Roedel, III
  • Development & Construction
  • Hotel Expansion: Renovation vs. New Construction
  • There are three options to expanding your portfolio of hotels. You can purchase an existing property and leave it as is, build a new property or purchase an existing one and renovate it. Economics is what will drive your ultimate decision. In order to determine which expansion option best meets your objectives, it is important to properly and reliably evaluate each opportunity by breaking down its time, cost and quality elements in order to ensure success. Read on...

Steven Belmonte
  • Development & Construction
  • Renovation & Repositioning: Do your homework
  • How many extra room nights do you have to sell to make an additional $1.5 million in profit? No matter what size or type of hotel you own/operate or what market you compete in, your answer most likely is "a lot more than I might be able to in today's competitive climate." Ironically, few hotel owner/operators think in terms of extra roomnights needed to be sold when weighing the pros and cons of renovating a property and/or reflagging and repositioning it. This is just one reason why so many renovations and reflaggings fail to recoup an adequate return on investment and why capital markets for such projects today often are deemed too risky. These and dozens of other "cancers" are blackening what otherwise undoubtedly would be a much-brighter profitability picture for lodging. Due diligence means 'do your homework,' which includes many steps along the road to success. Let's look at eight crucial areas that you will need to focus on... Read on...

Larry K.  Kimball
Rollin Bell
  • Development & Construction
  • Trends in Green Construction in the Hospitality Industry
  • Over the past decade, the hospitality industry - like the rest of the commercial real estate industry - has begun incorporating the use of environmentally friendly, green materials into the design and renovation of existing spaces. The result has been new hotels that are not only aesthetically pleasing - but also sustainable buildings that are making a positive impact on the communities in which they are located. The breakthroughs in green construction have been remarkable. Some international hotels, for example, have been able to reduce energy costs by constructing sod roofs consisting of mud and other organic materials. Other hotels have found ways to minimize waste runoff through innovative engineering techniques, while still others have increased energy efficiency through use of natural and ambient lighting. Read on...

Rollin Bell
  • Development & Construction
  • Hotel Lobby Renovations: How to Minimize Guest Disruption
  • Hotel renovations are on the rise. According to a report issued by accounting firm PriceWaterhouseCoopers, U.S. Hotels spent a total of $3 billion renovating and upgrading guest rooms and public spaces in 2004. Of this spending, a large percentage was devoted to major structural renovation activities. In its biannual Lodging Survey which includes responses from more than 2,150 hotel managers and owners, the American Hotel and Lodging Association reported that nearly 90 percent of participants said to be planning major structural renovations in the coming year. Read on...

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OCTOBER: Revenue Management: Technology and Big Data

Gary Isenberg

Hotel room night inventory is the hotel industry’s most precious commodity. Hotel revenue management has evolved into a complex and fragmented process. Today’s onsite revenue manager is influenced greatly by four competing forces, each armed with their own set of revenue goals and objectives -- as if there are virtually four individual revenue managers, each with its own distinct interests. So many divergent purposes oftentimes leading to conflicts that, if left unchecked, can significantly damper hotel revenues and profits. Read on...

Jon Higbie

For years, hotels have housed their Revenue Management systems on their premises. This was possible because data sets were huge but manageable, and required large but not overwhelming amounts of computing power. However, these on-premise systems are a thing of the past. In the era of Big Data, the cost of building and maintaining an extensive computing infrastructure is incredibly expensive. The solution – cloud computing. The cloud allows hotels to create innovative Revenue Management applications that deliver revenue uplift and customized guest experiences. Without the cloud, hotels risk remaining handcuffed to their current Revenue Management solutions – and falling behind competitors. Read on...

Jenna Smith

You do not have to be a hospitality professional to recognize the influx and impact of new technologies in the hotel industry. Guests are becoming familiar with using virtual room keys on their smartphones to check in, and online resources like review sites and online travel agencies (OTAs) continue to shape the way consumers make decisions and book rooms. Behind the scenes, sales and marketing professionals are using new tools to communicate with guests, enhance operational efficiencies, and improve service by addressing guests’ needs and solving problems quickly and with a minimum of disruption. Read on...

Yatish Nathraj

Technology is becoming an ever more growing part of the hospitality industry and it has helped us increase efficiency for guest check-inn, simplified the night audit process and now has the opportunity to increase our revenue production. These systems need hands on calibration to ensure they are optimized for your operations. As a manager you need to understand how these systems work and what kind of return on investment your business is getting. Although some of these systems maybe mistaken as a “set it and forget it” product, these highly sophisticated tools need local expert like you and your team to analysis the data it gives you and input new data requirements. Read on...

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.