BROWSE BY TOPIC

HOME MY ACCOUNT BENEFITS MEDIA KIT EDITORIAL BOARD ABOUT US CONTACT

Insider: 8 Key Points to Effective Integrated Marketing Communications

By Didi Lutz, President, Didi Lutz PR

Ms. Didi Lutz
Ms. Didi Lutz

As a hotelier or hotel manager, among your responsibilities is to communicate messages to your defined public: your guests, employees, the community, and your target audience as a whole.  While each of the communications tools for outreach work well individually, such as Advertising and Public Relations, there is a way to unify them in one strategic campaign.  When tailored to your hotel’s standards, this dynamic communications strategy can yield remarkable results for your property in terms of outreach.  

Integrated Marketing Communications, or IMC, encourages overall consistency in a message.  Under the IMC umbrella, there are multiple ways to reach your publics, tailor and disseminate your message via various media outlets. 

Read my article in the Hotel Business Review entitled "8 Key Points to Effective Integrated Marketing Communications" and let’s explore together some ideas of how to implement a strategic plan that encompasses your hotel’s image, while reaching out to your guests in the most effective way. 

Sincerely,   

Didi Lutz

President

Didi Lutz PR

561-628-7422

didi.lutz@gmail.com



  • About the author

    More recent articles:
  • Insider: A New President Equals a New Day for Hotel Management: Or Maybe Not
  • Concierge Referrals: Tips on Maintaining High Standards with Your Outside Venues
  • Insider: Hotel Concierge: Aligning Hotel Services and Vendors with Service Standards via the Concierge
  • Insider: Green Buildings & the Implications on Your Hotel Insurance
  • Insider: Hotel Fitness Center: How to Select the Right Equipment
  • Insider: Strategies for Navigating Through FF&E

  • Hotel Business Review

    Subscribe now and receive exclusive benefits, free consultations, discounts on products and services!

    Also This Week in Hotel Business Review...

    Spa Economics & Metrics: Do you really know how your spa is doing?

    By Judith L. Singer, Ed.D., ISHC, President & Co-Owner, Health Fitness Dynamics, Inc. (HFD)

    While the supply of spas has been on a steady rise for many years, the growth has slowed and this is probably good because there are some challenges that need to be addressed... The supply has out-paced the demand, the labor pool from management to service providers is quite limited, and there isn’t enough reliable economic information. These may be “symptoms” that need further examination in order to address any “health” issues that could impinge on the well-being of our industry...

    The Weight of the Wait... Time is Money!

    By Roberta Nedry, President, Hospitality Excellence, Inc.

    How many times does the guest feel like they are the one waiting versus the wait staff waiting on them? What are the timing issues that make or break a service encounter? How does timing impact the overall guest experience as a service factor? Consider making time to analyze ‘time’ with employees who have “time” with guests. The ‘weight’ of the wait in the world of service delivery should not be underweight or overweight...