Insider: 11 Questions You Must Ask Your Landscaping Firm
By Dennis Baker, President and CEO, Avendra and Mike O’Connell, Director of Strategic Contracting, Landscaping and Golf, Avendra
Mr. Dennis M. Baker
Whether it's a five-star resort or a two-star hotel, customers rate location as the number one deciding factor when booking a hotel. Obviously room size and décor, attractiveness of common areas and available amenities are critical in that evaluation, but the exterior appearance of the grounds, everything from flowers to plantings to trees, is also important to your hotel’s image.
To better serve a hotel’s desire to provide beautiful exterior settings and an initial positive first impression to the arriving guest, Avendra’s contracting experts recently negotiated two major national landscaping contracts. In formulating these programs we culled information from a wide spectrum of customers and the supplier community and along with our vast experience in this area, used that to develop a list of points to consider. These were critical in evaluating potential service providers to ensure that they would be capable of providing the necessary expertise, service, terms and overall value. Read more about this in my article "11 Questions You Must Ask Your Landscaping Firm" in this week's Hotel Business Review.
If you are considering bidding your landscaping business, you may want to review the specific issues we found valuable in assessing potential firms.
Please feel free to share your comments as I welcome your feedback.
Sincerely,
Dennis M. Baker
President and Chief Executive Officer
Avendra, LLC
Dennis.baker@avendra.com
