Mr. Advani

Nikheel Advani

Chief Operating Officer & Principal

Grace Bay Resorts

Internationally recognized as one of the industry’s most distinguished hoteliers, Nikheel Advani, Chief Operating Officer and Principal of Grace Bay Resorts, has established his reputation for hands-on management with more than 24 years of experience. In his role as Chief Operating Officer for Grace Bay Resorts, Mr. Advani oversees the operation of Grace Bay Club, the company’s flagship resort, West Bay Club, The Residences at Grace Bay and The Dunes. He is also actively involved in the acquisition of new Grace Bay Resorts in the Caribbean and Latin America.

Over the past decade, Mr. Advani has played an integral role in the resort’s overall growth. He served as the top operational executive in the expansion and renovation of Grace Bay Club as it evolved from a $14 million, 21-room boutique hotel to a full-service luxury resort boasting 82 suites and residences now valued at over $250 million. He is also responsible for the acquisition and repositioning of West Bay Club, an idyllic resort located three miles from Grace Bay Club.

Training and mentoring staff at Grace Bay Resorts is a priority for Mr. Advani who founded Grace Bay Club Hotel School. The school, a first of its kind in Turks & Caicos, is designed to train local hospitality staff in productivity and service. The school employs an experiential learning model with courses in table service, wine and customer communication.

Prior to joining Grace Bay Club, Mr. Advani served as Hotel Manager at the renowned Raffles Hotel Singapore and led the Food & Beverage program for the entire Asia Pacific region. Additionally, Mr. Advani spent seven years with Ritz‐Carlton Hotels internationally where he specialized in hotel openings and operations, moving within the organization from Food & Beverage Manager to Executive Assistant Manager in Ritz‐Carlton properties spanning from Singapore to New York City.

Highly respected with the hospitality industry, Mr. Advani has received numerous awards over the course of his career including two most recently from Island Destinations; ‘Ultimate Hotelier of the Year’ in 2012 and ‘Ultimate Culinary Innovation’ in 2014.

Grace Bay Club is a member of the prestigious Leading Hotels of the World, where Mr. Advani is currently a member of the Global Marketing Advisory Committee. Mr. Advani has also sat on the board of the Turks and Caicos Hotel and Tourism Association for three years, and currently serves on the board of The Bodhi Tree Foundation, a non-profit organization charged with mobilizing support from travelers and the tourism industry to protect places and people around the globe. He also teaches at the renowned Cornell University School of Hotel Administration and the Les Roches International School of Hotel Management.

Mr. Advani graduated from the University of Massachusetts at Amherst with an honors degree in Hotel, Restaurant and Travel Administration in addition to successfully completing the General Manager Program at Harvard Business School. A Singapore national, Mr. Advani is fluent in English and Mandarin and proficient in French and Hindi. Mr. Advani resides on the beautiful island of Providenciales, Turks & Caicos with his wife and daughter.

Mr. Advani can be contacted at 649-946-5050 or nikheel@gracebayresorts.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.