Mr. Hopkin

Sir Royston Hopkin

Owner & Chairman

Spice Island Beach Resort

Sir Royston O. Hopkin KCMG, is a dedicated philanthropist and owner and chairman of the award-winning Spice Island Beach Resort in Grenada. He has had an extensive and distinguished career in the hospitality and tourism industry spanning more than 48 years of contributions to his home country, Grenada, and the entire Caribbean region.

Sir Royston began his tourism career when he joined the family business at the Ross Point Inn in 1965, and at the age of 20, he was appointed to the Grenada Board of Tourism where he served for 18 consecutive years. He holds the distinction of being the first Grenadian to be elected president of the Grenada Hotel Association (an accomplishment at the age of 24), a position he held 14 times.

At a regional level, Sir Royston has served on the board of the Caribbean Hotel & Tourism Association (CHTA), and since 1970, has held numerous positions including director, vice president, president and chairman. During his tenure with CHTA, he founded the Small Hotels Committee, which today is still one of the most important sub-committees. He has also served on the board of the Caribbean Tourism Organization (CTO).

Sir Royston is the recipient of several prestigious awards including the coveted CHTA “Hotelier of the Year” honor, Lifetime Achievement Award from both CTO and CHTA, Grenada’s Silver Anniversary Independence Awards for 25 years of dedicated service, and several other awards from the Grenada Hotel Association. Perhaps his greatest honor occurred in December 2004, when Her Majesty Queen Elizabeth II graciously conferred the title of Knight Commander of The Most Distinguished Order of St. Michael and St. George (KCMG) for his contribution to tourism in Grenada and throughout the Caribbean.

Sir Royston is married to Lady Betty Hopkin and has three children, Ryan, Nerissa and Janelle.

Mr. Hopkin can be contacted at 473-444-4258 or info@spicebeachresort.com

Coming Up In The October Online Hotel Business Review




{300x250.media}
Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.