Mr. Hvisdos

Michael Hvisdos

Founder & CEO

InQuizo

Michael Hvisdos is founder and CEO of InQuizo, a contemporary Business Solution Agency that helps Fortune 500 companies and start-ups worldwide compete in today’s ever changing business environment by developing and implementing innovative solutions, strategies, and messaging to accelerate growth for their Business, People and Customers.

Mr. Hvisdos’s experience included VP Sales & Marketing for Maritz Loyalty and Motivation where he was responsible for growth. He lead Microgy’s renewable energy business as Executive Vice President and COO where he was responsible for growth of the business including Business Development, Project Engineering, Construction, Strategic Relationships, Project Funding, Technology, Marketing, Branding, and Public Relations.

In addition, Mr. Hvisdos has held key leadership positions with GE Infrastructure, Water & Process Technologies a $2 billion water treatment and services division of General Electric and with Environmental Management Corporation, a $60 million water, utilities and production outsourcing division of BOC Gases. At GE Infrastructure, Water & Process Technologies Mr. Hvisdos lead the commercialization of GE’s water & wastewater outsourcing platform and he has global responsibility for a $140 million business unit.

Mr. Hvisdos can be contacted at 1-163-640-5078 or info@inquizo.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.