Mr. Heung

Tony Heung

Director of Network Solutions

Quadriga Worldwide

Director of Network Solutions Tony Heung has worked for Quadriga for over 10 years, formerly as Head of Network Engineering, and currently Director of Network Solutions, responsible for the company's network strategy and to grow the networking business globally.

Mr. Heung has brought to Quadriga extensive knowledge and experience of wireless and wired networking, security and global network infrastructure and with his team has been responsible for the introduction of Cisco and HP Networks as well as IP over Coax solutions, installed globally.

Immediately prior to joining Quadriga, Mr. Heung was based in Auckland, New Zealand and held a position in the technical team of Gen-i, later acquired by New Zealand Telecom.

Mr. Heung received his B.E. (Hons) degree in Engineering Science from the University of Auckland, followed by his M.E. degree in Biomedical Engineering, where he specialised and won a scholarship for computational techniques in multiple sclerosis research. Mr. Heung is also an early adopter of the CISSP (Certified Information Systems Security Professional) and was certified in 2002.

Mr. Heung can be contacted at 44-0-118-916-7181 or tony.heung@quadriga.com

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.