Mr. Nagalia

Sanjay Nagalia

Chief Operating Officer & Co-Founder

IDeaS - A SAS Company

Sanjay Nagalia co-founded IDeaS Revenue Solutions in 1989 and served as Vice President of Products and Services until 2001. After leaving to pursue other entrepreneurial interests, Mr. Nagalia rejoined IDeaS in 2012 with more than 20 years of experience in product development and operations and serves as Chief Operating Officer. Since his return, Mr. Nagalia has been instrumental in reinvigorating IDeaS innovation engine; launching multiple, first-to-market products in that time.

Early on in his career, Mr. Nagalia’s entrepreneurial side was on display. From 1985 to 1989, Mr. Nagalia co-founded and led a consulting company in New Delhi that offered management consultancy and custom in-shore and off-shore software development. This company was at the forefront of helping many small-to-medium--sized Indian companies with computerizing their financial systems and operations.

In his time away from IDeaS, Mr. Nagalia co-founded Apex Decisions, Inc. and held the position of Chief Operating Officer from 2002 to 2011. Apex Decisions provided automated pricing decisions and revenue management solutions for fashion retail. Apex Decisions, Inc. developed specialized models for customer behavior and how they relate to customers’ buying decisions.

Mr. Nagalia received his B.S. in Electrical Engineering from the Indian Institute of Technology and his M.S. in Computer Science from the University of Maryland. On completing graduate studies, Mr. Nagalia worked at Bell Labs in Holmdel, NJ. His early work involved developing videotext solutions (a commercial offering from AT&T and Knight-Ridder with capabilities similar to a web-browser of today) and the world’s first credit card enabled public telephone that was launched at Cincinnati Airport in 1985. During his tenure at Bell Labs, Mr. Nagalia experimented with cutting-edge technologies of the time including touch-screens, voice-recognition systems, graphical user-interfaces and early versions of the computer mouse.

Mr. Nagalia’s commitment to technology advancement is a significant part of his other professional pursuits. He played a critical role forming the vision and mission of Hotel Technology Next Generation (HTNG) as a member of the organization’s original charter committee in 2000. It was in this committee that a diverse set of hoteliers and hospitality technology providers defined a roadmap for collaboration, communication standards and partnership for worldwide members of the newly formed organization.

Please visit http://www.ideas.com for more information.

Mr. Nagalia can be contacted at 952-698-4200 or sanjay.nagalia@ideas.com

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.