Mr. Candeias

Mario Candeias

Regional Director, Lisbon

Pestana Hotels and Resorts

Mário Candeias is a 23-year hotel veteran, currently serving as Regional Director Lisbon of Pestana's Luxury Hotels. Pestana is Portugal’s leading hotel chain, operating over 90 properties in 15 countries, with assets valued in over €1 billion. He is currently based in Lisbon, managing Pestana’s luxury hotels affiliated to The Leading Hotels of the WorldTM, of which it is the largest operator in the Iberian Peninsula (by room count), namely the world-acclaimed Pestana Palace, Hotel & National Monument.

He previously worked for other prestigious Portuguese hotel brands, in the luxury and upper upscale segments, managing both resort and urban properties.

Mr. Candeias has also an extensive consulting and teaching collaboration with prestigious institutions in Portugal and abroad, such as the Faculty of Economics of the University of Algarve, Hotel Management School in the Algarve and Lisbon/Estoril. He has led seminars and master classes throughout the country, by request of Tourism & Hospitality related institutions. Areas covered range from Hotel Development to Operations, Destination Management and Competitiveness.

Mr. Candeias is an avid writer, on Tourism and Hospitality, Economics, Management and Politics.

Mr. Candeias holds a Bachelor’s Degree in Hospitality & Tourism Management, from HotelSchool Algarve and Lisbon/Estoril, specializing in Hotel Operations (both Rooms and F&B) and Marketing & Sales. He then completed a College Degree in Marketing Management plus an MBA at the Faculty of Economics University of Algarve.

Faithful to his lifelong learning commitment, Mr. Candeias coursed several Executive Education programs abroad, namely Advanced Hospitality Management in University of Cornell, Cornell School of Hotel Administration, NY, USA, and École Hotelličre de Lausanne, Switzerland. He also studied Corporate Finance at Harvard Business School, MA, USA and Insead, France.

Please visit www.pestana.com for more information.

Mr. Candeias can be contacted at 351-210-428-426 or mario.candeias@pestana.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.