Mr. Hall

Mike Hall

General Manager

The Westin South Coast Plaza

An accomplished hotel industry veteran, Mike Hall is The Westin South Coast Plaza’s general manager. Since 2002, he has been at the helm of the luxurious 293-room property in Costa Mesa, California, considered to be Orange County’s landmark hotel. Mr. Hall has also overseen major renovations at the hotel, where a multi-million dollar upgrade is slated for next year.

During Mr. Hall’s distinguished career he has held senior management posts with international hotel chains and resort properties, and leadership roles in hospitality industry organizations.

Mr. Hall's previous experience with Westin includes serving as general manager of the Westin Horton Plaza Hotel, a 450-room upscale property in San Diego. There he oversaw major renovations of guestrooms, meeting rooms and public spaces. Mr. Hall was previously managing director of the luxurious Westin Diplomat Resort County Club & Spa in Hollywood, Florida, handling the pre- and post-opening of the $750 million oceanfront resort. He has also overseen regional operations for Starwood/HEI Hotels on the West Coast, including the 460-room Westin Long Beach.

Mr. Hall's other senior management posts include serving as vice president of Operations, North America for Olympus Hospitality, and as regional vice president of Operations for Renaissance International Hotels & Resorts for the Western U.S., including Hawaii.

Additionally, Mr. Hall has been the general manager of the Anaheim and Marina del Rey Doubletree Hotels, the Renaissance Hotel in Long Beach, the Lincoln Hotel in Dallas, the Hilton Hotel in Waco and at several Clarion Hotels chain properties in Colorado, Texas and Phoenix.

Mr. Hall chairs the Costa Mesa Conference & Visitor Bureau and previously was chairman of the Long Beach Visitor and Convention Council.

Under Mr. Hall’s leadership, The Westin South Coast Plaza achieved the coveted “Best in Class” distinction in the annual Meeting Planner Satisfaction Index (MPSI), won a “Sales Leader of the Year” award from Starwood Hotels, and “Most Profitable Hotel” honors from HOST Hotels, and was rated first by the hotel’s associates in “Best Place to Work” competition among all Starwood properties.

Mr. Hall can be contacted at 714-540-2500 or mike.hall@westin.com

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.