Mr. Withiam

Glenn Withiam

Executive Edtor

Cornell Hospitality Quarterly, Cornell University

Glenn Withiam is a graduate of Cornell University, and is executive editor of the Cornell Hospitality Quarterly (CQ) as well as director of publications for the Cornell Center for Hospitality Research (CHR).

In addition to producing the CQ and numerous reports, Mr. Withiam has edited books on hotel management contracts, internal control, hospitality training, quality service, and the forthcoming Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice, published by John Wiley and Sons.

Mr. Withiam can be contacted at 607-255-3025 or grw4@cornell.edu

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.