Mr. Rodriguez

Antonio Rodriguez

Executive Chef

Westward Look Wyndham Grand Resort & Spa

Antonio Rodriguez has been an Executive Chef for more than 12 years and is currently the Executive Chef of Westward Look Wyndham Grand Resort & Spa since January 2013. He served as Executive Chef of Hotel Galvez and Spa in Galveston, Texas, from February 2011 to January 2013. In addition to his skill development from his many years in Sous Chef and Executive Sous Chef positions, his culinary training is supported through course and certification courses from the Culinary Institute of America and the American Culinary Federation.

Westward Look Wyndham Grand Resort & Spa is an award-winning resort known for unparalleled cuisine – from GOLD overlooking the city to the casual Lookout Bar & Grille, from elegant wedding dinners to simple cowboy cookouts. GOLD offers a new and contemporary culinary adventure. The menu concept blends fresh and innovative contemporary American cuisine with a touch of desert-inspired flavor. The Lookout Bar & Grille is a more casual dining choice with a lighter menu, easygoing atmosphere and stunning views. The cuisine features comfort food with a contemporary twist.

Since 2010, Westward Look Wyndham Grand Resort & Spa has been named an AAA Four Diamond Award® recipient each year, which honors the hotel for its commitment to excellence throughout the entire property, including GOLD restaurant, the resort’s extensive array of amenities, guest services and its attention to detail.

Mr. Rodriguez can be contacted at 800-722-2500 or anrodriguez@wyndham.com

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.