Mr. Osiecki

Timothy E. Osiecki

President of Design & Construction

Concord Hospitality Enterprises

Timothy Osiecki and Concord CEO Mark Laport were custom home builders before Concord Hospitality was founded in 1985 with a vision of developing and managing high quality hotels to become industry leaders.

Mr. Osiecki led the design team responsible for the first LEED-certified Courtyard by Marriott prototype hotel, and received Marriott’s first Icon Award for smartly creating new innovative ways to enhance brand design without additional cost. In 2012, he reprised his role as brand innovator by leading the design of the Gen IV SpringHill Suites prototype in Latrobe PA and received a "Design Excellence" award for his efforts.

“LEED gave us another avenue to sustain our goal of being industry leaders by providing owners with a compelling ROI while providing an enhanced guest experience,” Mr. Osiecki says.

Since Concord’s founding, Mr. Osiecki has directed the development and construction of 10,000 hotel rooms and overseen the conversion of many existing hotels to new flags. Since committing in 2009 to develop only LEED-certified hotels, his team has opened four new LEED properties, (493 rooms) and has another seven under construction and nine more in design phase.

Mr. Osiecki is a longstanding member of the Design and Construction Committees for Marriott’s SpringHill Suites, Courtyard, and Fairfield Inn & Suites brands as well as Starwood’s Aloft and Element brands. He is currently working with Hyatt to develop enhanced cost effective design alternatives.

Mr. Osiecki can be contacted at 919-455-2900 or tim.osiecki@concordhotels.com

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.