Mr. Meadows

Gary Meadows

President

HCI Architecture, Inc.

Gary C. Meadows, AIA, President of HCI Design, Incorporated has been responsible for management of Architectural services for HCI since 1995, thus enabling HCI to offer “in-house” comprehensive design services. His employment history also includes eleven years as Architectural Design Coordinator for a major design-build firm and experience dating to 1980 in the New Orleans marketplace.

Mr. Meadows is the Architect for the St. Thomas Hope VI Housing Redevelopment, the Marriott Residence Inn, the Hilton Garden Inn, the Cotton Mill Apartments, and the American Can Apartments all in New Orleans, Louisiana; the Blackstone Courtyard by Marriott in Ft. Worth, Texas; the Humble Courtyard, Residence Inn and Apartments in Houston, Texas; the Courtyard by Marriott in Omaha, Nebraska; the Renaissance Suites Hotel and the Merchandise Mart Apartments in St. Louis, Missouri and numerous other commercial and industrial facilities.

Mr Meadows holds a Bachelor of Architecture, 1979, Louisiana State University and is affiliated with:

American Institute of Architects
Registered in the State of Louisiana (Reg. No. 2900)
Registered in the State of Texas (Reg. No. 15680)
Registered in the State of Nebraska (Reg. No. A-2757)
Registered in the State of Missouri (Reg. No. 8008-A)
Registered in the State of Mississippi (Reg. No. 3454)
National Council of Architectural Registration (NCARB No. 34,825)
Member, Preservation Resource Center of New Orleans
Member, National Trust for Historic Preservation

Mr. Meadows can be contacted at 504.566.0204 or gmeadows@hriproperties.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.