Mr. Ely

David Ely

President, CEO

Energy Design Service Systems

After more than three decades in the lighting design and supply industry, David E. Ely founded Energy Design Services Systems (EDSS) in 2007. Originally headed to a creative arts college, with dreams for a career with Disney, David forged a new path in the lighting industry as he made the sacrifice to follow in his fatherís footsteps, who had fallen ill.

Mr. Ely quickly found himself exceeding expectations, establishing lighting customers and unique designs for companies such as Taco Bell, Ford (World Headquarters), Detroitís Cobo Hall, AutoNation, Mercedes-Benz Autohaus green concept, and a part of the winning team in the International Store Design Competition for the Nalley Lexus Galleria. Eventually, Davidís innovative methods lead him to uncover a new industry to provide new incentive programs to his clients, through efficient and sustainable building practices. Recognizing the vital importance these incentives had on his clients as well as the application across industries, David ventured off on his own to manifest his vision of the EDSS business model.

While established through Mr. Elyís passion, creativity, and attention to detail, EDSS is the cultivation of expertise that has propelled it to become a national authority on commercial energy efficiency. The EDSS team encompasses fourteen (14) national offices boasting a diverse group of professional backgrounds including Professional Engineering, Architecture, Interior and Lighting Design, IT and Database Management, Accounting, Law and Legislation, and Professional Grant Writing, with formal education from University of Michigan, Oxford, and Illinois Institute of Technology to name a few. The EDSS team extends beyond the office through our executive board of community leaders, university chairs, political offices, and Fortune 500 company executives.

Although Mr. Ely does not define himself by his professional success alone, EDSS has excelled landing a position with INC. Magazineís Fastest Growing 500|5000 Companies List, and has recently been featured on 21st Century Businessí Television Series Energy Efficiency Solutions for Commercial Environments. EDSSí success is a direct reflection of David Elyís vision, values, and passion for creative & energy efficient lighting for clientele.

Mr. Ely can be contacted at 810-227-3377 or davidely@msn.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.