Ms. Watkins

Jane Watkins

President

Watkins Public Relations

Jane Watkins, a native of the Caribbean island of St. Croix, was raised understanding the value of water. With only a cistern to provide water to the household, water conservation was critical because if the cistern was empty – you would be out of water until the next rainfall. Upon moving to the continental USA, Ms. Watkins was horrified to see people watering their grass.

Having lived in Florida for the past ten years, where watering the lawn seems to be a daily ritual with most homeowners, Ms. Watkins still refuses. “I am working on eliminating as much grass as possible in my yard by planting drought resistant natives and pollinator attracting plants.” Having worked at resorts and boat charters since a teen, it is no surprise Watkins, a marketing communications specialist, focuses on the hospitality industry.

A graduate of Florida State University, she has built a track record in integrated marketing communications including launches, events, promotions, sponsorships, media relations, collateral, and advertising. Her vertical marketing experience includes food and beverage, movies, retail, travel and tourism, art, and youth marketing. She has represented hotels and destinations worldwide.

Ms. Watkins has managed marketing efforts for Atlanta Pride, Glory Foods as well as national accounts. She is a volunteer for the St. Croix Foundation, the Center for Great Apes and select non-profits. In 2011, she produced the cookbook for her client, the St. Croix Food & Wine Experience, to benefit the St. Croix Foundation, a non-profit serving the US Virgin Islands.

Ms. Watkins can be contacted at 305-235-8575 or jane@watkinspr.com

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.