Mr. Khairallah

Michael Khairallah

Senior Security Systems Consultant

Security Design Solutions

Michael Khairallah is a physical security systems consultant, expert witness and featured speaker with Louisiana based Security Design Solutions (http://www.sds-web.net). He has been in the security industry for 30 years and specializes in performing vulnerability studies and creating system designs that help businesses mitigate security threats.

Mr. Khairallah is the author of “The Physical Security Systems Handbook” a guide for the security professional on assessing security needs and acquiring then implementing security systems. His book emphasizes the business methods used to design and implement the systems needed by businesses to mitigate vulnerabilities and reduce loss. He has also authored, or contributed to, numerous articles on physical security.

Mr. Khairallah is a native of New Orleans and was educated at LSU where he earned a Bachelors Degree in Business. He served in the United States Navy as an Electronic Countermeasures Specialist and worked 10 years in the Bell System specializing in data communications. Mr. Khairallah entered the security industry in 1980 with Cardkey Systems then founded Card Access Systems where he served as President and CEO for 17 years.

Mr. Khairallah is a Board Certified Physical Security Professional (PSP) and a member of ASIS International where he served as Regional Vice President. He is a member of the International Association of Professional Security Consultants and the FBI Infragard Program.

Mr. Khairallah specializes in the application of access control, closed circuit television systems, alarm monitoring systems and perimeter protection systems. His expertise includes system design, product application and project management.

Michael has developed systems for:

• Airports • Banks • Petrochemical Plants • Educational Institutions • Government Agencies • Hotels • Manufacturing Plants • Medical Facilities • Office Building • Public Utilities • Research Facility • Residential Communities

Mr. Khairallah can be contacted at 985-809-1711 or michaelk@sds-web.net

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.