Mr. Sekar

Kiren Sekar

Director of Marketing

Meraki

Kiren Sekar leads marketing efforts at Meraki, the leader in Cloud Networking. With a 100% cloud-based product line, Meraki’s architecture delivers out-of-the-box security, scalability, and management to enterprise networks. Meraki has been deployed in over 18,000 customer networks worldwide, including Stanford University, British Telecom, Burger King, Starbucks, and M.I.T. Meraki was named a visionary in Gartner’s Magic Quadrant for Wireless LAN, and won Techworld’s Wireless and Mobility Product of the Year.

Throughout his career, Mr. Sekar has worked to remove barriers to communication and collaboration through the use of technology. In both marketing and product development roles, he has furthered technologies that bring simplicity, ease of use, and cost effectiveness to previously complex solutions.

Prior to Meraki, Mr. Sekar has held leadership positions in a number of Silicon Valley startups in engineering and management. Mr. Sekar began his career as a software engineer at Apple, where he was responsible for Apple’s networking and collaboration platform that today are used in every Mac, iPhone, and iPad. He holds numerous patents for networking protocols and collaboration systems.

Mr. Sekar is active in network infrastructure community, having recently participated on panels in wireless, cloud computing, and wide area networks at Interop 2011 in Las Vegas.

Mr. Sekar received his degree in computer science from Stanford University, where he specialized in networking and distributed systems. He is an avid skier, climber, and photographer. Mr. Sekar lives in San Francisco, CA.

Mr. Sekar can be contacted at 415-632-5800 or pr@meraki.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.