Mr. McCarthy

Jeremy McCarthy

Director of Spa Operations, Development & Marketing

Starwood Hotels and Resorts

Jeremy McCarthy is the Director of Spa Operations, Development and Marketing for Starwood Hotels and Resorts where he is responsible for spa development across all of Starwood’s spa brands worldwide. Mr. McCarthy manages a portfolio of brands including Heavenly Spa by Westin, AWAY Spa by W Hotels, Shine Spa for Sheraton, Explore Spa by Le Meridien, and Iridium Spa for St. Regis Hotels and Resorts. Current projects include the new AWAY Spas at W Koh Samui and W Bali, the Heavenly Spas at The Westin Santa Fe in Mexico City and The Westin Pazhou in China, the Iridium Spa at the St. Regis Lhasa in Tibet and the Explore Spa at the Le Meridien Pyramids in Cairo, Egypt.

Prior to joining Starwood five years ago, Mr. McCarthy was the Spa Director at the new La Costa Resort and Spa recently revived by a $140 million dollar renovation, which included the construction of a 43,000 square foot spa. Before opening the spa at La Costa in September of 2003, Mr. McCarthy worked 14 years for Four Seasons Hotels and Resorts, opening and operating luxury resort spas worldwide including the spa at the Four Seasons Resort Maui, named the number 3 resort Spa in the world by Conde Nast Traveler magazine.

In addition to overseeing spa operations at Starwood Hotels, Mr. McCarthy has been heavily involved with the spa industry community, serving several years on the board of directors for the International Spa Association and speaking regularly at industry events including, ISPA, Leading Spas of Canada, NYSPA, WSPA, SpaTec, SpaExec, etc. He is also an avid writer as the author of “Become a Spa Owner” published by Fabjob.com and a regular columnist and contributor for “Pulse”, “LiveSpa”, “Organic Spa Magazine”, and “Positive Psychology News Daily.”

He also writes his own blog on topics of psychology and holistic wellness at http://psychologyofwellbeing.com. He holds a master degree in Applied Positive Psychology from University of Pennsylvania.

When he is not traveling around the world opening and operating resort spas, Mr. McCarthy enjoys surfing and beach volleyball and spending time with his wife Catherine and their ten-month-old son, Dylan.

Mr. McCarthy can be contacted at 914-640-8227 or jeremy.mccarthy@starwoodhotels.com

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.