Mr. Kipping

Martin Kipping

General Manager

Viceroy Zihuatanejo

Martin Kipping was appointed General Manager of Viceroy Zihuatanejo, the exclusive, 46-room beachfront resort on the Pacific Coast of Mexico, in 2013. He came to Zihuatanejo from Viceroy Anguilla, in Anguilla, BWI, where he was Resort Manager.

Since arriving at the resort he has launched a number of new programs and projects designed to further Viceroy Zihuatanejo’s reputation as one of Mexico’s top luxury resorts while significantly enhancing the guest experience, including new culinary offerings, innovative amenities and services, and renovations of guest rooms and facilities. The precedent-setting Way to Wellness program, conceived by Mr. Kipping and launched in 2016, established Viceroy Zihuatanejo as the destination’s leader in the health and wellness fields, offering guests an extensive array of activities designed to help reduce stress and explore lifestyle improvements while on vacation. The program reinforced Viceroy Hotel Group’s brand promise, “Remember to Live,” an affirmation to create lifelong memories for each and every guest.

Mr. Kipping has more than 20 years of luxury hospitality management experience. He began his hotel career in Washington DC and went on to serve in various positions at Four Seasons properties in Nevis, Boston, Costa Rica, and Las Vegas.

A native of Germany, he attended Les Roche International School of Hotel Management in Bluche, Switzerland, earning a degree in Hospitality Management. He is a member of the Epicurean Charitable Foundation Las Vegas, a non-profit organization committed to enriching the lives of deserving and talented local students who are passionate about a career in hospitality or the culinary arts and to making a difference in the community.

Please visit http://www.viceroyhotelsandresorts.com for more information.

Mr. Kipping can be contacted at 52-755-555-5500 or vz.info@viceroyhotelsandresorts.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.