Mr. Kravetz

Dana Kravetz

Managing Partner

Michelman & Robinson, LLP

Dana A. Kravetz is the Managing Partner of Michelman & Robinson, LLP (M&R) and leads the firm's Employment Litigation Practice Group. Mr. Kravetz focuses his practice on counseling and litigating on behalf of hotel and resort management. He routinely defends his clients in various employment matters, including discrimination, sexual harassment prevention, wrongful termination, reduction in workforce, hiring practices, and wage and hour issues, including class action litigation. Mr. Kravetz has significant experience with virtually every aspect of employment litigation.

Mr. Kravetz frequently handles whistleblower claims, and routinely advises and litigates disputes concerning state and federal acts, including the Fair Employment and Housing Act (FEHA), Equal Employment Opportunity Commission (EEOC), the Worker Adjustment and Retraining Notification Act (WARN), Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA). He also assists companies faced with Department of Labor (DOL) audits and Division of Labor Standards Enforcement (DLSE) claims and audits.

He counsels and litigates on behalf of clients in matters involving executive employment contract disputes, independent contractor issues, misclassification and non-competition agreements. Mr. Kravetz adeptly drafts, reviews and negotiates employment contracts and separation agreements, including non-disclosure and trade secret covenants, for executives, management, partnerships and consultants. He advises clients on workplace training, investigations and compliance. Among Mr. Kravetzís clients are prominent hotels, restaurants and food and beverage wholesalers.

Mr. Kravetz was selected for inclusion in the 2015, 2016 and 2017 Best Lawyers in America USA Guide (Labor Law, Management). He has been named to the list of Southern Californiaís Super Lawyers from 2005-2016, and in both 2015 and 2016 received special recognition as one of the Top 100 attorneys in Southern California by Super Lawyers Magazine. He serves on the Government & Legal Relations Committee of the California Hotel & Lodging Association and is an Advisory Board Member of the Cornell Institute for Hospitality Labor and Employment Relations.

Please visit http://www.mrllp.com/professionals-Dana-Kravetz.html for more information.

Mr. Kravetz can be contacted at 310-564-2670 or dkravetz@mrllp.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.