Ms. Hart

Christina Hart

Senior Principal / Director of Hospitality Interiors

HOK New York

Christina Hart has honed a niche in designing signature restaurants, premier spas and upscale luxury suites and hotels. She has overseen the renovation of the historic Hotel du Parc in Switzerland for Kempinski; The Fairmont Oman Resort in the Persian Gulf; select spaces of the world renowned Waldorf Astoria in New York as well as design renovations and new builds four- and five-star hospitality projects in the U.S. and around the world.

Ms. Hart‘s diverse roster of projects also includes completing corporate interiors for: Nestlé Waters North America, Merrill Lynch, Met Life and Morgan Stanley during her tenure at both Haverson Architecture & Design and WBTL.

Recent work includes: a refresh of the Asiate Restaurant, renovating the One Bedroom Suites and concept and design of the penthouse space, Suite 5000, all at the Mandarin Oriental New York; select spaces at the Statler Hotel of Cornell University; and the InterContinental Hotel at the Texas Medical Center in Houston. Ms. Hart’s re-design of the Al Faisaliah in Riyadh, Saudi Arabia will open in 2017. The premier resort, which was built a decade ago by Lord Norman Foster, is located in a towering skyscraper and celebrated as one of Riyadh’s most impressive properties, catering to discerning business and international visitors. Her launch of the first Melia Hotel in North America earned a Gold Key Award in 2012.

A frequent lecturer and panelist, she has spoken at Cornell’s Center for Hospitality Design Research Roundtable at the Cornell Hotel School. Ms. Hart holds a B.S. in Design & Environmental Analysis from Cornell University. Prior to BBG-BBGM’s merging with HOK, she was an Interiors Partner.

Please visit http://www.hok.com for more information.

Ms. Hart can be contacted at 646-385-7653 or christina.hart@hok.com

Coming Up In The February Online Hotel Business Review




Feature Focus
Social Media: Interacting with the Hotel Customer
Consider these astonishing numbers: 1.49 billion active monthly Facebook users. 1.1 billion active monthly YouTube users. 320 million active monthly Twitter users and nearly 400 million registered users on LinkedIn. 400 million active monthly Instagram users and 200 million active Google+ users. The power and reach of social media is an awesome force and it has transformed how hotels interact with their customers. In the past year, social media advertising spending increased 33.5% to nearly $24 billion dollars. Social networks are being utilized by hotels to reach more visitors, expand brand awareness, enhance brand reputation and to establish more direct and personal communication with their customers. Savvy hotel operators are adopting a comprehensive social media strategy, and there are several emerging trends to note. Video continues to be a powerful and influential element in social media marketing, with 70% of companies saying that it is their most effective marketing tool. Video generates a 62% higher engagement rate than photographs alone, and with new social sites like Meerkat and Periscope which offer live video streaming, those numbers will only increase. Sponsored content is another growing trend. Though advertorials have been around for decades, hotels are finding new ways to maximize the visibility of their content. Some are placing sponsored content on Facebook, or on influencer blogs. Another trend is the integration of a “Buy Now” button into social media websites. Customers will be able to make purchases without ever having to leave their favorite social sites. This development is a major convenience for customers and should also be an additional revenue source for hotels. The February Hotel Business Review will explore these issues and examine how some hotels are successfully integrating social media into their operations.