Mr. Patel

Sheenal Patel

Co-Founder and Chief Executive Officer

NVN Hotels

Sheenal Patel is a co-founder and Chief Executive Officer of NVN Hotels, named one of the nation’s top hotel companies Hotel Management Magazine in 2015. In this role, Mr. Patel leads general corporate strategy and all efforts related to property management. He is also Principal of NVN Hotels’ investment affiliate, Arbor Lodging Partners.

Mr. Patel co-founded NVN Hotels in 2006 with high school classmate Mr. Bonthala Bonthala. Today NVN Hotels has grown to a leading hotel management company approved for management by Marriott, Hilton, Starwood and IHG, with a national portfolio of hotels and more than 500 associates around the country. The NVN Hotels team has a long history of providing strong leadership for hotel operations and a reputation for presenting innovative solutions for the many challenges faced by hotels.

Prior to co-founding NVN Hotels, Mr. Patel was a vice president with Related Capital Company, a New York-based investment firm, where he was responsible for the origination of approximately $800 million of tax-exempt bond transactions for LIHTC multifamily projects located throughout the United States. Mr. Patel started his career in the Leveraged Finance Group within the Investment Banking division of CIBC World Markets.

Mr. Patel earned his bachelor of arts in economics from the University of Michigan and at the London School of Economics completed a year-long general course program in mathematics. He is a member of the IHG Owners Association Industry Advocacy Committee, a member of the President’s Circle of the Chicago Council on Global Affairs, and is active in alumni affairs for Phillips Exeter Academy.

Please visit http://www.nvnhotels.com for more information.

Mr. Patel can be contacted at 312-755-1110 or info@nvnhotels.com

Coming Up In The June Online Hotel Business Review




{300x250.media}
Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.