Mr. Thompson

Justin Thompson

Real Estate Partner

Nixon Peabody, LLP Los Angeles

Justin X. Thompson is a partner in Nixon Peabodyís national real estate practice. Mr. Thompson, who is based in the firmís Los Angeles office advises on all aspects of real estate including real estate finance, development, leasing, loan restructurings, land exchanges, sale-leasebacks, property management arrangements and joint ventures. He represents commercial and industrial developers, investors, lenders and property owners.

Mr. Thompson works with clients across the entire spectrum of the real estate industry, from acquisition, financing and development to leasing and disposition. His experience includes work on all types of real estate projects, from residential and mixed-use to commercial, industrial and health care projects. In addition to the foregoing, he has a particular focus on condominium/common interest development and related regulatory work.

Mr. Thompson is keeping a close eye on real estate transactions involving health care and hospitality. He believes these are two key industries poised to continue strong growth. Beyond health care and hospitality, Mr. Thompson notes that the steady and solid improvement in the U.S. real estate market as a whole has caught the attention of foreign investors who continue to pursue participation in all facets of attractive deals. Mr. Thompson believes the positive momentum of the market puts added emphasis on the need for clients with unrealized real estate value to take steps to fully realize that value.

Mr. Thompson earned his B.B.A. from the University of Texas at Austin. He graduated from the Louis D. Brandeis School of Law at the University of Louisville, where he was Regional Editor and Member of Journal of Law and Education.

Please visit www.nixonpeabody.com for more information.

Mr. Thompson can be contacted at 629-213-6142 or jthompson@nixonpeabody.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.