Mr. Mandelbaum

Abi Mandelbaum

Founder & CEO

YouVisit

Abi Mandelbaum is co-founder and CEO of YouVisit, the only fully integrated platform for creating, distributing, and monetizing virtual reality and other immersive experiences across all devices, including headsets, mobile, and desktop.

YouVisit empowers businesses and institutions to create and share memorable interactive virtual experiences that both engage and convert target audiences. Under Mr. Mandelbaumís leadership, YouVisit has become an industry leader, working with thousands of clients around the world, including top businesses and institutions such as Hewlett Packard, Microsoft, Carnival, Yale, Zumba, and New Yorkís Central Park.

Prior to co-founding YouVisit, Mr. Mandelbaum worked in influential positions at both EMC Corporation and The New York Times Company. He graduated magna cum laude with a bachelor's degree in computer science and economics from Brandeis University, where he also played on the Menís Varsity Tennis team. In 2010, he received a masterís degree in business administration (MBA) from The Wharton School at the University of Pennsylvania, where he was a scholar for the National Society of Hispanic MBAs.

Mr. Mandelbaum is a fervent advocate of youth entrepreneurship, and when he is not working he enjoys serving as mentor to younger generations, playing tennis, drums, and hiking with his wife and son.

Please visit http://www.youvisit.com for more information.

Mr. Mandelbaum can be contacted at 866.585.7158. or Abi Mandelbaum

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.