Mr. Ermini

Justin Ermini

Executive Chef

Las Alcobas

Justin Ermini , Executive Chef at Las Alcobas is a Connecticut native who attended the acclaimed Culinary Institute of America in Hyde Park, New York and interned at Le Meridian Hotel in New Orleans, which would mark the beginning of his culinary journey. Soon after, he began training with Wolfgang Puck at Postrio in San Francisco, where he learned the art of California cuisine, developing his expertise by working every type of station. Afterward, he returned to the east coast where he was asked to join the team at, Three-Star Michelin restaurant Jean Georges in New York City. This experience fine-tuned his skills and provided him with the necessary refinement that would become essential for his next chapter, working at several Michelin-starred restaurants throughout Firenze, Italy where he resided and studied for the next two years.

Soon opportunity drew him back to the west coast, after being approached by The Palms Hotel and Casino (The N9ne Group) to open their Italian concept in California. After the completion of this project, Chef Ermini relocated to Hollywood to take on the role of chef at the Michelin- starred Watergrill. Here, he studied the art of seafood, bringing in fish from all over the world and studying technique under Executive Chef David Lefevre (formerly executive sous chef of Charlie Trotterís). Years later, he returned to his roots by moving back to the east coast to become the Executive Chef of the Relais & Chateaux, Five-Star Five-Diamond Mayflower Inn, where he incorporated his eclectic variety of skills and technique, combining them with the classic New England cuisine he was raised with.

This year, Chef Ermini will lend his expertise as Consulting Chef for the restaurant of the follow-up to Las Alcobasís flagship Mexico City property opening spring 2016, Las Alcobas Napa Valley.

Please visit www.lasalcobas.com for more information.

Mr. Ermini can be contacted at 52-55-3300-3950 or jermini@lasalcobas.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining Ė all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. Itís leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. Itís the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.