Mr. Molloy

Michael Molloy

Executive Chef

Wyndham Grand Jupiter

With more than 16 years of culinary experience, Michael Molloy is now overseeing culinary staff and operations as the executive chef of Wyndham Grand Jupiter at Harbourside Place. A key figure in pre-opening efforts for several upscale and luxury properties, Mr. Molloy was brought on to lead the culinary direction for the new upscale hotel in Jupiter, Florida.

Most recently, Mr. Molloy was responsible for five food and beverage outlets as executive sous chef of the Wyndham Grand Orlando Resort Bonnet Creek, where he also helped develop menus and food concepts at the resort’s award-winning deep blu seafood grille. Having earned its reputation as one of Orlando’s best restaurants, the deep blu seafood grille concept is now open at Wyndham Grand Jupiter as the property’s main restaurant.

Influenced by the farm-to-table movement, Mr. Molloy’s menus reflect a concentrated effort to deliver outstanding, sustainable dishes that also support local farmers, fish mongers and businesses. He connects to the local culture through his use of simple, fresh ingredients, allowing his flavors to tell the story of the dish and the surrounding area – ultimately focusing on offering unique takes on Jupiter’s favorites and providing our guests with an unrivaled dining experience.

In addition to his history with the Wyndham Hotels and Resorts® brand, Mr. Molloy’s background includes culinary positions at the Don Cesar in St. Petersburg, Florida, the Royal Pacific Resort, a Lowes Hotel, in Orlando, Florida, and The Gaylord National Resort Convention Center in Washington D.C., the largest convention hotel on the east coast.

Mr. Molloy earned his associate’s degree in culinary arts from The Pennsylvania Culinary Institute before moving to Florida to start his career. Mr. Molloy has worked his way from line cook to executive chef and has experience and skill in all aspects of culinary hospitality, from the basics of operations to serving groups of 10,000 people. He is utilizing his experience and passion to bring Jupiter’s culinary scene to life for both travelers and local residents.

Please visit www.wyndhamgrandjupiter.com for more information.

Mr. Molloy can be contacted at 888-215-2756 or michael.molloy@wyn.com

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.