Mr. Masuda

Mark Masuda

Vice President of Sales & Marketing

AmericInn

Mark Masuda is Vice-President of Marketing and Sales for AmericInn Hotels and Suites based in Chanhassen, MN. Mr. Masuda is responsible for AmericInnís national sales team as well as the companyís digital and brand marketing.

Prior to AmericInn, Mr. Masudaís leadership roles in hospitality sales, marketing, and distribution included stints at Northwest Airlines, Carlson Wagonlit Travel, and Carlson Rezidor Hotels.

Mr. Masuda earned his Masterís of Business Administration at the Curtis L. Carlson School of Management in Minneapolis and earned his Bachelorís degree from Minnesota State University in Mankato, Minnesota.

Mr. Masuda is married, has two daughters and a son and resides in Edina, Minnesota.

Mr. Masuda can be contacted at 952-294-5000 or mmasuda@americinn.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board Ė for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driverís seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.