Ms. Hercik

Cecilia Hercik

Founder & President

C-Spa Consulting

Cecilia Hercik brings over 25 years of experience in resort and spa openings, both nationally and internationally, and has an extensive background in spa management and hospitality operations. She has worked for such companies as Ritz-Carlton Hotel Company, Aveda-Neill Corporation, Waldorf Astoria Resorts and WTS International Spa Consulting Company.

A graduate of the Instituto Metropolitano of Lima, Peru and studies and certifications from the Florida Community College of Jacksonville, Florida; Ms. Hercik is fluent in both English and Spanish. She is also certified by the Global College of Natural Medicine as a Nutritionist Consultant.

Ms. Hercik started her career working in various management positions with The Ritz-Carlton Hotel Company in Florida and has been with this company for 12 years, eventually becoming their first Executive Spa Director at The Ritz-Carlton Hotel in New Or-leans. She then spent the next two years as the Corporate Spa Director for Aveda-Neill Corporation overseeing 10 Day Spas before returning back to resort spa operations as the Director of Spa Sales & Operation for Spa Grande at The Grand Wailea, a Waldorf Astoria Resort.

At Spa Grande, Ms. Hercik was responsible for overseeing the 50,000 square foot spa facility with its 200 workers and has been with the company for over 7 years. In September of 2011, she joined WTS International as the Regional Director of Spa Opera-tions for Hawaii responsible for overseeing the day to day operations of the award win-ning Kapalua Spa in Maui, a 45,000 square foot Destination Spa, and the Spa at Trump Waikiki Hotel at Oahu, a luxurious Boutique Spa. And now, owner and founder of C-SPA Consulting firm and Managing Partner at Lumeria Crystal Spa located in Lumeria Maui Retreat, Hawaii.

Ms. Hercik is a member of the International Spa Association (ISPA) as well as a member and the Board Treasurer for the Hawaii Spa Association (Hi-Spa). She is also a member of Maui’s Hui Hoaloha, a dedicated group of successful women who represent a diverse cross section of the community and who continue to impact the lives of others through their philanthropy & Mana’olana Pink Paddlers -Nonprofit Organization against cancer.

Ms. Hercik can be contacted at 808-870-4692 or cecilia@cspaconsulting.com

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.